Dr Batra's — abusive technician

Address:

H No 1/98/90/24/1/1, 1st Flr, KSR Tower Plot No 1, Madhapur Main Rd, Hitech City, Serilingampally, Hyderabad, Telangana 500081

I had been transferred to hyderabad hit tech city branch from bangalore indiranagar branch.. Yesterday i had been to the hi tech city branch for my first hair growth session and. The technician was giving me hud to be used without even sterilizing it.. I have seen the dirty used cotton balls attached to the hud device which after many requests was removed but since she didn't either sterilized or sanitized the hud device i had to speak the person present in the counter. Post that she used abusive language and started screaming at me. No one could stop her post that i left the clinic without any treatment done.in fact that branch do not even check the temperature of anyone coming inside... They just allow everyone to get in with any information recorded. I have raised this issue with the indiranagar branch, bangalore of dr. Batra whom i spoke to very clearly regarding my movement in few month before making any payment. Since they already charged me full amount of 2 year treatment along with the hair growth sessions charges as well, now i'm getting treated like this... Kindly get this sorted out asap. I have wasted my time and money yesterday and i didn't get any treatment, if you guys cannot sort this out please refund my money back.