[Resolved] Dr Batra's — additional issues after taking medicine for allergy - no improvement after 4 months - | |||
I am taking treatment from batra for my allergy issue from december 3 2017. Even after 4+ months i didnt get my allergy issue sorted out not even 5%. On top of that i got daily accidity issue and headache in different interval and i got sos for that in my 2nd month onwards. I am informing the same for every visit to teh doctor (Dr. Rashmi) but no care has been given and my allergy issue become worst day by day and on top of that i got acidity and headache after this treatment. I lodged a complaint in bharta and social media about teh same, i got a call from hsr bangalore batra to have an appointment with senior doctor kshiti shetty from mumbai. I am more of convinced to continue teh treatment for couple more months though i didnt get atleast 5% results in 4+ months. The meeting was somthing looks like marketing meeting for me. How come i can continue when i am not having even 5% relief with my initial issue from last 4+ months. And there is no quarenty that the issue will be fixed. Hense i would need refund for the same. I am getting other issues after starting this treatment. I was not informed about teh 3 months, 6 months treatment they had. The doctor has asked me to take onlyt 1 year program and she said i will be getting relief after 3 months which didnt happen after 4+ months. Please arrange for teh refund. Thanks Was this information helpful? | |||
Jun 30, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support May 22, 2018 Dr Batra's Customer Care's response Dear Sir, We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support May 23, 2018 Dr Batra's Customer Care's response Dear Sir, We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support May 28, 2018 Dr Batra's Customer Care's response Dear Sir, Please share your Patient ID for us to assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support May 29, 2018 Dr Batra's Customer Care's response Dear Sir, Help us by sharing your Patient ID or registered contact number for us to assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support May 30, 2018 Dr Batra's Customer Care's response Dear Sir, We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you. Regards, Patient Experience Team Dr Batra's™ | |||
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