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Dr Batra's Complaints & Reviews

2.1
Updated: Jun 8, 2026
Complaints 817
Resolved
323
Unresolved
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Dr Batra's reviews & complaints page 28

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P
Preethiraj
from Perambalur, Tamil Nadu
Nov 11, 2017
Resolved
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Resolved

We are basicaly from chennai. My parents are taking medication from dr. Batra's for the past two years under the charity. But recent days the people who works in chennai-alwarpet branch are not opening their branch at the correct time. They open the clinic at 12 or more than that. And the staffs who are working there are irresponsible when we ask question about the late opening. Its really difficult for elderly people to wait for more than hours at the doorstep. I dont know wat are they thinking about people wbo get medication under the charity. Even if they open lately they consult patient who pays the money not the charity people. But they ask the poor people to arrive early to get diagnosed at first. The irony is the charity timing is 10am to 12pm. But they open the clinic only after 12pm! Any action should be taken against it or else the reputation of the clinic will last no longer.
Nov 7, 2019
Complaint marked as Resolved 
The clinic in charge has spoken to my parents regards the issue and given assurance about the service they provide.
Dr Batra's customer support has been notified about the posted complaint.
Nov 07, 2019
Updated by Preethiraj
The problem has been resolved now. People have taken necessary step against the issue. Thank you batras🙂
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    S
    savpra
    from Bengaluru, Karnataka
    Nov 11, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560093
    Website: www.drbatras.com

    I visited dr batra's clinic at indira nagar, bangalore on 09 sept 2017 for pain in upper abdomen area. They suggested treatment for one year and i have taken one year package for rs. 18000/-. My patient code[protected].
    After taking treatment for 2 months, i do not have any improvement. Hence, i need to discontinue treatment for remaining 10 months. I sent a mail to dr batra's clinic and talk to executives but they are denying the refund of remaining amount. Please help to get the refund of 10 months charges paid in advance to dr batra's.
    Dec 22, 2017
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2017
    Dr Batra's Customer Care's response
    Dear Savpra,

    We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

    Regards,
    Patient Experience Team Dr Batra's™
    Verified Support
    Nov 21, 2017
    Dr Batra's Customer Care's response
    Dear Savpra,

    Our senior doctor Dr.Stella has spoken to you, hope she helped you to resolve your concern. It is very important to follow the treatment in order to get expected results. For any further assistance you can write us to at [protected]@drbatras.com

    Regards,
    Patient Experience Team Dr Batra's™
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      R
      Rachi dubey
      from Indore, Madhya Pradesh
      Nov 8, 2017
      Resolved
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      Resolved

      Address: Indore, Madhya Pradesh, 452001
      Website: www.drbatras.com

      I was taking hair treatment from your indore m. G. Road branch. I am not happy with your hair treatment service. They are doing experiments on my hairs from last 4 months. My hair condition is not good right now. After treatment, i have lost my 50% hairs
      I trusted on you that you will help me but after taking treatment my hair condition has become worse.
      Please, i don't want any other experiments on my hair. I want my money back and i am very disappointed with your service.
      From last 8 days, i am trying to get in touch with helpers.
      Dec 15, 2017
      Complaint marked as Resolved 
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2017
      Dr Batra's Customer Care's response
      Dear Ruchi,

      We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      Nov 10, 2017
      Dr Batra's Customer Care's response
      Dear Ruchi,

      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      Nov 13, 2017
      Dr Batra's Customer Care's response
      Dear Ruchi,

      Please share your Patient ID for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      Nov 14, 2017
      Dr Batra's Customer Care's response
      Dear Ruchi,

      We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

      Regards,
      Patient Experience Team Dr Batra's™
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        P
        Pradeep77 Karki
        from Pinjaur, Haryana
        Nov 5, 2017
        Resolved
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        Resolved

        Address: Jammu, Jammu and Kashmir, 180003

        Dear sir
        We, self n my husband, registered for one year but there is no improvement in hair loss. We went to clinic and asked them for six month registration, which as a customer is my right how ever they refused.
        We requested them to give us in writing n same turned down. My humble submission to board of directors to kindly look into such issues and direct the clinic to refund the bar money.
        Yours sincerely
        Dr pooja karki
        Code[protected] n
        Code[protected]
        Dec 7, 2017
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2017
        Dr Batra's Customer Care's response
        Dear Pooja,

        We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

        Regards,
        Patient Experience Team Dr Batra's™
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          A
          Aman Agarwal 26
          from Bengaluru, Karnataka
          Nov 3, 2017
          Resolved
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          Resolved

          I got calls for more than 10 times in a hour from the clinic i explained them i am nt interested.
          I told them the same that i am getting calls more than 10 times in a hour.
          The female on the opposite side was very rude..
          I should have launched a compain on the forum but i think this will work for me...
          The number was [protected] take action so that customers are happy
          Dec 4, 2017
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2017
          Dr Batra's Customer Care's response
          Dear Aman,

          We regret the inconvenience caused. Please message us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

          Regards,
          Team Dr Batra’s™
          I have attended a free camp of dr batra in gym at boriwali west in kerkar's gym..on 3rd november..but since then m receiving more than 30 calls a day..which creates mental stress.i am between my job timings and during meetings i am getting calls. I want a compensation for suffering mental stress
          Dr Batra's Customer Care's response, Nov 13, 2017
          Verified Support
          Dear Rashmi,

          We regret the inconvenience caused. Please message us your contact details or write to us at [email protected] and we will initiate the necessary action.

          Regards,
          Team Dr Batra’s™
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            M
            Meghajn
            from Roorkee, Uttarakhand
            Nov 3, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400053
            Website: www.drbatras.com

            I m totally bugged up now... I have been receiving promotional calls and msg from them back to back.. Anytime.. Don't know from where they get data and irritate prople.. Tell them to stop it immediately.. They are spammeddd... Idiotss they are...9 calls in 2hours.. They are getting the heck out of me.. I have tried to personally mail them but they did not respond... And it is not only me but numberr of people who have got irritated from them for the same reasons.. Like dr. Batras have nothng good to do..
            Dec 4, 2017
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            Nov 03, 2017
            Dr Batra's Customer Care's response
            Dear Megha,

            We regret the inconvenience caused. Please message us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

            Regards,
            Team Dr Batra’s™
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              B
              Bhupen Gajre
              from Mumbai, Maharashtra
              Oct 26, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400070

              Hey this is shobha gajare i am 40 yrs old i have skin allergi on my face i have started my treatment since 3 years in dr batra mumbai, sakinaka. We have paid full fees and dr shahid has told us that in 3 months it will be done with the treatment but now its 3 years but nothing has happen there is no positive result still now.. Plz help out with this issue i am very frustrated..!
              Hope i except you rply me as soon as possible...
              Thank you!
              Dec 2, 2017
              Complaint marked as Resolved 
              Dr Batra's customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2017
              Dr Batra's Customer Care's response
              Dear Bhupen,

              We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              Oct 30, 2017
              Dr Batra's Customer Care's response
              Dear Bhupen,

              We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              Oct 31, 2017
              Dr Batra's Customer Care's response
              Dear Bhupen,

              Please share your Patient ID for us to assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              Nov 01, 2017
              Dr Batra's Customer Care's response
              Dear Bhupen,

              We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

              Regards,
              Patient Experience Team Dr Batra's™
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                M
                mr.bijendernegi
                from Vikasnagar, Uttarakhand
                Oct 16, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600086

                I have made my hair transplant on 25th of september 2015 at vellacherry clinic chennai. Previously i was taking
                Homeopathic medicine from dr batra's t. Nagar clinic from february 2015
                And then they insisted me to go for hair transplant and i did it. Now
                It has been more than 2 years and showing no result. Only result is
                Not my concern. My concern is infection and a big scare that is given
                By dr. Ramesh. I have been visited t nagar clinic many time but they
                Are not helping me. I have been too frustrated to control myself seeing my condition.
                Nov 17, 2017
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2017
                Dr Batra's Customer Care's response
                Dear Bijender,

                We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better.

                Regards,
                Patient Experience Team Dr Batra's™
                Oct 18, 2017
                Updated by mr.bijendernegi
                everytime they are asking the same thing (ID) even after sharing no response . Past 10 months they are doing the same.. i think once they got the money they don't care about the patient. I m going to media to publish these fraud.
                past 10months i am receiving same email..(kindly share your id) after that no response.
                these frauds again asking the same question.
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                  G
                  Garurav
                  from New Delhi, Delhi
                  Oct 10, 2017
                  Resolved
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                  Resolved

                  Address: Faridabad, Haryana, 121001

                  Hi,

                  As per the advertisements of your hair loss homeopathy treatment, i visited to baner branch of sector-15, faridabad. On the day i had arrived for my first consultation i had received a lot of fake hope. After that i had enrolled for this treatment the details are given below:

                  Patient code:[protected]
                  Patient name : gaurav bhati
                  Clinic address : dr. Batra's clinic, shop no. Sa-9 & 11, 2nd floor, crown plaza sector 15a, mathura road, faridabad, haryana 121007

                  Phone number : [protected]

                  I had enrolled for dr. Batra's 1 year treatment for hair loss treatment. It has been 5 months since i started the treatment but dr. Batra's doctor didn't able to heal my hair loss. I didn't see any improvement in my frontal side. As i have spent a huge amount. I am not satisfied with treatment.

                  Would you be so kind as to help me over this issue.

                  Regards,
                  Gaurav bhati
                  Nov 11, 2017
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2017
                  Dr Batra's Customer Care's response
                  Dear Gaurav,

                  We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  They are calling continuously to me from different numbers with out any reason. I got frustrated and not sure how to resolve this issue. I blocked their 2-4 numbers but i am just getting calls left and right from different numbers and not let me to do my work at my office hours. Also they sent too many sms messages which is frustrating to me.
                  Dr Batra's Customer Care's response, Oct 13, 2017
                  Verified Support
                  Dear Venkat,

                  We regret the inconvenience caused. Please share your contact details or write to us at [email protected] and we will initiate the necessary action.

                  Regards,
                  Team Dr Batra's™
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                    M
                    Megha Paul
                    from Birmitrapur, Odisha
                    Oct 10, 2017
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                    Address: Gurgaon, Haryana, 122001

                    I am taking treatment from dr batra for skin issues and fissures. It's pathetic as nothing happens even after 6 months of taking medicines. I have wasted my 10000rupees. It's terrible experience.

                    My friend monika juliya was also taking treatment for skin issues. She had paid money but after taking medicines her full face covered with red pimples.
                    Patient id:[protected]
                    Gurgaon sector 14 branch
                    This complaint is not fake please check my patient i'd.
                    Dr Batra's customer support has been notified about the posted complaint.
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                      M
                      Megha Paul
                      from Birmitrapur, Odisha
                      Oct 10, 2017
                      Resolved
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                      Resolved

                      Address: 122001
                      Website: Dr batra

                      I am taking treatment for skin sensitive issues and fissure. I am taking medicines from last 6 months and no result. I wasted my 10000 rupees. It's pathetic not will suggest anyone for this.
                      My friend monika juliya also stop her treatment for skin issues and after taking medicines her full face covered with pimples.
                      Please stop making people fool by charging so much money and giving medicines of no use. Its terrible experience.
                      Nov 11, 2017
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2017
                      Dr Batra's Customer Care's response
                      Dear Megha,

                      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                      Regards,
                      Patient Experience Team Dr Batra's™
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                        S
                        S.O.maheshwar
                        from Hyderabad, Telangana
                        Oct 7, 2017
                        Resolved
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                        Resolved

                        Hi,
                        This mail is for the concern who relates for the refund.
                        As such i have walked in you a. S. Rao nagar clinic on 24/04/2017.
                        Name:- saudagar maheshwar
                        Mobile no:-[protected]
                        Firstly i want to mention that the service provided was not at all satisfactory, a reputed name of dr batra's clinic in market,
                        And paid 37250, for the stem cell therapy and homeopathy treatment for hair, in this period of 6 months
                        I have not gone thorough any session of stem cell therapy, the times your people call me for the appointment
                        I was not available and at times i have called for the appointment you had some problem in your clinic
                        Doctor is on leave, your technician is not available, or power problem even i have informed at the reception that if you have other
                        Place where i can go and have the therapy but there promise me to call and let me know but no use
                        No response from you guys
                        Now its been long time that i have awaited so i want to withdraw from the treatment
                        And please provide me the money back.
                        I don't want to continue any more.
                        I hope you respond to this mail asap
                        Regards,
                        Mahesh
                        [protected]
                        Nov 12, 2017
                        Complaint marked as Resolved 
                        not yet resolved the issue, but the status shows that issue has been sloved
                        Dr Batra's customer support has been notified about the posted complaint.
                        Oct 07, 2017
                        Updated by S.O.maheshwar
                        And My Customer Id is[protected]

                        its been 6 months and I hardly taken medicine for 3 months
                        Verified Support
                        Oct 11, 2017
                        Dr Batra's Customer Care's response
                        Dear Maheshwar,

                        We are concerned to note your grievance. Thank you for sharing the clinic details and Patient ID. We will look into your concern and assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Nov 08, 2017
                        Updated by S.O.maheshwar
                        Thank you for the reply

                        Please look into and sort it out asap
                        Nov 12, 2017
                        Updated by S.O.maheshwar
                        Like when can I expect the concern to the decision on the refund

                        Please look into it and close the issue asap
                        Jan 02, 2018
                        Updated by S.O.maheshwar
                        NO REPONSE FROM DR BATRAS
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                          S
                          Souvik Nan
                          from Kolkata, West Bengal
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700006

                          I am souvik nan, patient id[protected]. I took package of 16000 for hair fall control as well as stem cell worth 25600 from dr. Batras ultadanga clinic kolkata. The package of hair fall control was for one year and every month i had to visit the clinic. Now it's all most four months i am taking this treatment, didn't get any result and i am moving away from kolkata so i want to discontinue the service hence want refund. I m not asking whole 16000, but it was for 12 month and i have only taken service for four months hence i request you to kindly refund the money for remaining 8 months.

                          I have also paid 25600 for stem cell which hasn't started yet and i also will not be able to take stem cell service as i will not be in town for next few years and also i am not interested to take the service. I have paid them 25600 through bajaj finance and paid first three installments. I requested tem to refund the money and to stop the installments but they said dr. Batras doesn't have any refund policy.

                          It is my humble request to you to kindly stop the rest installments and refund the earlier three installments which i have paid.

                          Being a consumer i believe i have the full right to get refund for the services which i haven't taken.
                          Nov 9, 2017
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Oct 07, 2017
                          Updated by Souvik Nan
                          My email id : rintu.[protected]@gmail.com
                          Verified Support
                          Oct 09, 2017
                          Dr Batra's Customer Care's response
                          Dear Souvik,

                          We will do our best to resolve your issue. Thank you for sharing the Patient ID and clinic details.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Oct 19, 2017
                          Updated by Souvik Nan
                          it's been long I made this complain, till now I didn't receive any calls or mails from Dr. Batras to resolve my issue.
                          I have also visited the clinic last week but they said me to write a letter but no update after that.
                          [protected]@gmail.com this is my mail id please dont mail me thank you.
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                            S
                            Saif200
                            from Delhi, Delhi
                            Oct 2, 2017
                            Resolved
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                            Resolved

                            My name is syed saif a.
                            My patient id is 871417
                            I have taken two different course (Dont know their exact names, u can check details from your side). First course was completed in one year. There was no improvemnt in my hair fall even after one year. So i have just wasted my one year as well as money of first course on your treatment.

                            My second course has not even started and i dont even want to start it.
                            I want complete refund of my amount which i paid for second course.
                            Nov 3, 2017
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2017
                            Dr Batra's Customer Care's response
                            Dear Saif,

                            We are concerned to note your grievance. Thank you for sharing your contact numbers. We will look into your concern and assist you better.

                            Regards,
                            Team Dr Batra's™
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                              R
                              from Gwalior, Madhya Pradesh
                              Sep 28, 2017
                              Resolved
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                              Resolved

                              Address: Chandigarh, Punjab, 160009

                              I visited dr. Batra sec9 chandigarh on 14th aug 2017. There the doctor said that i am having hyperhidrosis problem and that is due to anxiety. Firstly i was made assurance that i have a serious problem and it has to be cured immediately.
                              Then they made me to pay ₹13500. After that they made me to consult the doctor
                              The doctor i consulted was dr. Bhavneet kaur and she was like completely ignorant to my problem. That was after i paid the money.
                              She was typing everything i was saying and i didnt find resolve to my problems. I was given medicine for a month and told to come back.
                              They told me that i have anxiety problem which was completely wrong. Medicines are not doing any effect as i dont suffer from any anxiety problem. They also said that this is a psychologic problem and dr. Batra is best at fixing this.
                              All fake promises and all lies.
                              Now, i need my refund. I have taken medicine for only a month and rest i haven't taken yet.
                              I called their costumer no and they are saying that they never refund.
                              And also said that costumers are coming for refund due to financial problems and thats not their fault.
                              I just need my money back after any deductions for a month medicine. I need money back for the medicines and the appointments which i have not taken yet.

                              Name - prince rana
                              Costumer id -977789
                              Oct 30, 2017
                              Complaint marked as Resolved 
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 29, 2017
                              Dr Batra's Customer Care's response
                              Dear Prince,

                              We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                              Regards,
                              Team Dr Batra's™
                              Oct 07, 2017
                              Updated by [email protected]
                              Problem not resolved yet
                              Pls. Refund me my money back for the medicines which i have not received yet.
                              I am not interested in taking any further services from your firm
                              Thank you
                              Prince Rana
                              Costumer id-977789
                              Problem not resolved yet
                              Pls. Refund me my money back for the medicines which i have not received yet.
                              I am not interested in taking any further services from your firm
                              Thank you
                              Prince Rana
                              Costumer id-977789
                              Dr Batra's Customer Care's response, Oct 9, 2017
                              Verified Support
                              Dear Prince,

                              We made various attempt to call you but, your number is not going through. Kindly, provide us your valid number & the most convenient time so that we can call you & resolve the concern. Or feel free to write us at [email protected]

                              Regards,
                              Patient Experience Team Dr Batra's™"
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                                A
                                Ashisha Singh
                                from Basti, Uttar Pradesh
                                Sep 27, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110058
                                Website: Dr Batra

                                I am ashish singh patent code 824115. It was promised that psoriasis will be cure in 6 months time but you have to take treatment for three years for complete solutions. Now it has more than two years situation is as it is even going worse. I asked dr ritu vats janakpuri delhi branch for review with some experience doctor but same has not arrange on last 4 months. I feel cheated i want my money back please do the needful on priority other wise i have to take some legal action against this cheating.
                                Nov 9, 2017
                                Complaint marked as Resolved 
                                Dr Batra's customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2017
                                Dr Batra's Customer Care's response
                                Dear Ashisha,

                                We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                                Regards,
                                Team Dr Batra's™
                                Verified Support
                                Oct 09, 2017
                                Dr Batra's Customer Care's response
                                Dear Ashisha,

                                Our senior doctor Dr.Sarika has addressed your concern. In case of any further assistance write us on [protected]@drbatras.com

                                Regards,
                                Patient Experience Team Dr Batra's™
                                Jun 08, 2018
                                Updated by Ashisha Singh
                                My concern is still not resolved how come my complaint showing as resolved. I haven't get any solution. I am still not meet with senior doctor my review with senior doctor is still pending. My peteint code is 824115 clinic Janakpuri Delhi. Dr Ritu vats
                                Verified Support
                                Jun 11, 2018
                                Dr Batra's Customer Care's response
                                Dear Ashisha,

                                We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
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                                  K
                                  Kellavikas
                                  from Tumkur, Karnataka
                                  Sep 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bellary, Karnataka, 583103
                                  Website: [email protected]

                                  Hello sir/madam myself vikas from bellary i am been taking treatment in dr. Batras since 8 months sry i don’t know my patience id the treatment given by dr ashutosh is good & mr. Rishab he is man who done my grow hair treatment also here is one problem for me since last two months back i gone to clinic for taking shampoo there was no stock in clinic & i was going to dubai @ that time but i was adjusted for that not aging shampoo & i have ordered shampoo also till now shampoo not came to bellary almost 3 months over shampoo not came to bellary was they r saying we r ordered already sir but ur not sending their shampoo seriously i am very angry on this matter my hairs started dandruff again i was adjusted to the batras shampoo but now for no reason i m using another shampoo my hairs again started hair losing now who is the responsible??? & one more thing when i was gone to dubai that time my appointment was there but i was not in india i missed my appointment before going to dubai i said that i will take appointment on other day but they not at all called me to take the appointment after coming back to india this is so bad that they r not taking care of there patient & last month also i was gone to take my appointment so on that day doctor was on leave so i thought i will take appointment on next day but also same again they r not made reschedules of appointment & not called me to take consultation of doctor i was waiting that they will call me for appointment but they not called me this is so bad that they r not taking care of there patients in bellary batras clinic totally worst people working expect doctor... Doctor is good. So please see that all should be going in a right way & one more thing please see that shampoo send early this is my request i am loosing my hairs again i have spent so almost 40, 000/- for this treatment but again i am loosing my hairs because of no shampoo please reply to my msg please see that it wont be repeated to other patients
                                  Nov 5, 2017
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 28, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Vikas,

                                  We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Team Dr Batra's™
                                  Sep 28, 2017
                                  Updated by Kellavikas
                                  My patient id is[protected] Name vikas k
                                  Mobile no:-[protected]
                                  Bellary district
                                  Karnataka state
                                  583103
                                  Sep 28, 2017
                                  Updated by Kellavikas
                                  My want another five free grow hairs sections for this not giving shampoo for three months this was not expected by me from dr Batra’s clinic really very bad service in Bellary area so I want consultation of five free grow hair sections for this because my hairs started again Hair falling so this is from using another shampoo I am very serious on this matter u have to give me another five free grow hair sections to me sir/madam
                                  Verified Support
                                  Oct 05, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Vikas,

                                  Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  My patient id is[protected] my name is vikas k from Bellary Karnataka state 583103 mobile no:-[protected]
                                  Dr Batra's Customer Care's response, Sep 29, 2017
                                  Verified Support
                                  Dear Vikas,

                                  Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                                  Regards,
                                  Team Dr Batra's™
                                  Hello madam i have been asked for a free five grow hair sections because i have been again started hair falling now who is the responsible for this not taking care of getting the shampoo please understand i want free five grow hair sections understand my situation because i have been spend lot of amount to the dr batras but now it is again started hair falling i want five free grow hair sections this is a must madam i want the five free sections u can see that i have spent almost 40, 000/- to this therapy now i am having problem of haris falling now who is the responsibility for this say me?? Soo that i need five free grow hair sections again
                                  Dr Batra's Customer Care's response, Oct 4, 2017
                                  Verified Support
                                  Dear Vikas,

                                  Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
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                                    A
                                    Abhishek L Paul
                                    from Coimbatore, Tamil Nadu
                                    Sep 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat, 382424
                                    Website: www.drbatras.com/Homeopathy-Treatment‎

                                    I had visited dr. Batra's chandkheda (Orange mall) branch of ahmedabad.

                                    There is fungal infection on my neck & due to which there are black/dark brown spots are visible on neck.

                                    As per the dr. This needs to be cured by 1 month of cost & will not occur again if i do 6 month course.

                                    However it's been almost a month & i have seen no improvment infact problem is increasing day by day.

                                    2500 is huge cost for a month course & its not pleasent feeling to spend high amount & not getting benefit.
                                    Nov 9, 2017
                                    Complaint marked as Resolved 
                                    Dr Batra's customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2017
                                    Dr Batra's Customer Care's response
                                    Dear Abhishek,

                                    We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                                    Regards,
                                    Team Dr Batra's™
                                    Verified Support
                                    Oct 09, 2017
                                    Dr Batra's Customer Care's response
                                    Dear Abhishek,

                                    At times skin lesions can flare up. Our senior doctor has already spoken to you, as per your convenience appointment has been fixed. We are pioneers in treating skin diseases so; be assured we will provide you the best possible solution. Looking forward for your visit. For any further assistance you can write to us at [protected]@drbatras.com

                                    Regards,
                                    Patient Experience Team Dr Batra's™
                                    Oct 25, 2017
                                    Updated by Abhishek L Paul
                                    WTH !! Appointment taken, i again wasted my 2 hr to visit your Clinic at chandkheda & we spoke...spoke...& Spoke...no resolution

                                    Your mails stated - Our senior doctor has already spoken to you.

                                    My view - My Skin marks does not need psychiatric, how come it will reduce by only spoken to your senior Dr. ????

                                    it will get rid by medicine not Ur words.

                                    Your Mail - At times skin lesions can flare up.

                                    My view - My neck was having only few marks & it was spreading on a very slow pace. Till the time i have started tekan your pills the speed of spread increased by 300% & now i have marks on shoulders, armpit & elsewhere

                                    Your Mail - As per your convenience appointment has been fixed

                                    My View - And i again wasted 2 hrs just to speak with Ur DRs... Plz i hv no interest talking to ur DRs in need my problem to be addressed.

                                    Your Mail stated - We are pioneers in treating skin diseases so; be assured we will provide you the best possible solution.

                                    My View - My experience says you are pioneer in spreading the problem faster.

                                    Your Mail stated - We are Lookin forward for your visit.

                                    My View - I am not Vella to visit your place everytime just to talk to your Dr's.

                                    For any further assistance you can write to us at [protected]@drbatras.com

                                    Enough feedbacks now its time to action.

                                    Do me a favor...i have paid money by credit card just reverse my amount in the same account...

                                    Regards, Abhishek
                                    Nov 01, 2017
                                    Updated by Abhishek L Paul
                                    Waiting for your valuable reply, otherwise don't blame me further that I have not warned u... It is not all about 2500 bucks but fake & wrong Commitment are concerned.

                                    I will definitely took this to the level till the time i am not getting my resolution .

                                    Next time i will not be writing here... As this is a platform i feel u are taking for granted
                                    Nov 11, 2017
                                    Updated by Abhishek L Paul
                                    It is not resolved
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                                      D
                                      D Thakur
                                      from Mumbai, Maharashtra
                                      Sep 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra
                                      Website: www.drbatras.com

                                      Hi

                                      I opted for hair care treatment completed one year course not got good result still on doctor's request again paid for one more year but after again 1-2 months when the results were not satisfactorily i stopped visited their centre and taking medicines and asked them for refund but have not received any thing from them. After searching over internet i am finding that there are many person who feel being cheated. I am not asking for full refund of the fees but just asked them to refund for those month when i didn't took any medicine and discontinued taking their medication.
                                      Oct 27, 2017
                                      Complaint marked as Resolved 
                                      Dr Batra's customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 21, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Sir,

                                      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                                      Regards,
                                      Team Dr Batra's™
                                      Verified Support
                                      Sep 22, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Sir,

                                      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                      Regards,
                                      Team Dr Batra's™
                                      Verified Support
                                      Sep 25, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Sir,

                                      Help us by sharing your patient ID for us to assist you better.

                                      Regards,
                                      Team Dr Batra's™
                                      Verified Support
                                      Sep 26, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Sir,

                                      We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                                      Regards,
                                      Team Dr Batra’s™
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                                        S
                                        Sourabh2704
                                        from Mumbai, Maharashtra
                                        Sep 19, 2017
                                        Resolved
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                                        Resolved

                                        Hello,

                                        Last year i went for hair transplant from dr batras panchsheel clinic delhi, i was assured by dr arpit that surgery would be done properly. But they didn't. During the surgery i informed the surgeon, dr tushar, that you have not made hairline clear. He said you already have hairs on that part and bcz of razor it's shaved. Later on i messaged him that the left place has no hairs, he said wait for sometime (I have screenshot of chat). Now i all staff has left and new staff is not listening. I raised concern with miss/mrs taniksha who is also not responding. No one is replying to emails. Other than this 3 years back i took homeopathic treatment from dr batras chennai they also took a lot of money but no results. Then i paid 4-5 times more in surgery but they didn't do that properly too.. I feel like it was my biggest mistake to visit dr batras.
                                        I don't how to deal with it. Can anyone pls help.

                                        Regards,
                                        Oct 23, 2017
                                        Complaint marked as Resolved 
                                        Dr Batra's customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 20, 2017
                                        Dr Batra's Customer Care's response
                                        Dear Sourabh,

                                        We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                                        Regards,
                                        Team Dr Batra's™
                                        Verified Support
                                        Sep 21, 2017
                                        Dr Batra's Customer Care's response
                                        Dear Sourabh,

                                        We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                        Regards,
                                        Team Dr Batra's™
                                        Verified Support
                                        Sep 22, 2017
                                        Dr Batra's Customer Care's response
                                        Dear Sourabh,

                                        Please share your registered patient ID or contact number for us to assist you better.

                                        Regards,
                                        Team Dr Batra's™
                                        Sep 23, 2017
                                        Updated by Sourabh2704
                                        Hope you got the patient ID and other information in My previous comment..

                                        Adding in My below comment.. please see here attached.. I begged many times miss Taniksha to reply and help Me.. she stopped picking calls.. and she assured reply in 2 3 days then no response despite many follow-ups since 15 -20 Days..

                                        Sep 23, 2017
                                        Updated by Sourabh2704
                                        Hello,

                                        Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
                                        Please go ahead and investigate.
                                        Feel free to call Me on [protected]

                                        Regards,
                                        Sourabh

                                        Hello,

                                        Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
                                        Please go ahead and investigate.
                                        Feel free to call Me on [protected]

                                        Regards,
                                        Sourabh
                                        Helpful
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