Claimed

Dr Batra's Complaints & Reviews

2.1
Updated: Nov 30, 2024
Complaints 809
Resolved
319
Unresolved
490
Contacts

File a complaint to Dr Batra's

Having problems with Dr Batra's?

File a complaint and get it resolved by Dr Batra's customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Dr Batra's reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
S.O.maheshwar
from Hyderabad, Telangana
Oct 7, 2017
Resolved
Report
Copy
Resolved

Hi,
This mail is for the concern who relates for the refund.
As such i have walked in you a. S. Rao nagar clinic on 24/04/2017.
Name:- saudagar maheshwar
Mobile no:-[protected]
Firstly i want to mention that the service provided was not at all satisfactory, a reputed name of dr batra's clinic in market,
And paid 37250, for the stem cell therapy and homeopathy treatment for hair, in this period of 6 months
I have not gone thorough any session of stem cell therapy, the times your people call me for the appointment
I was not available and at times i have called for the appointment you had some problem in your clinic
Doctor is on leave, your technician is not available, or power problem even i have informed at the reception that if you have other
Place where i can go and have the therapy but there promise me to call and let me know but no use
No response from you guys
Now its been long time that i have awaited so i want to withdraw from the treatment
And please provide me the money back.
I don't want to continue any more.
I hope you respond to this mail asap
Regards,
Mahesh
[protected]
Nov 12, 2017
Complaint marked as Resolved 
not yet resolved the issue, but the status shows that issue has been sloved
Dr Batra's customer support has been notified about the posted complaint.
Oct 07, 2017
Updated by S.O.maheshwar
And My Customer Id is[protected]

its been 6 months and I hardly taken medicine for 3 months
Verified Support
Oct 11, 2017
Dr Batra's Customer Care's response
Dear Maheshwar,

We are concerned to note your grievance. Thank you for sharing the clinic details and Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Nov 08, 2017
Updated by S.O.maheshwar
Thank you for the reply

Please look into and sort it out asap
Nov 12, 2017
Updated by S.O.maheshwar
Like when can I expect the concern to the decision on the refund

Please look into it and close the issue asap
Jan 02, 2018
Updated by S.O.maheshwar
NO REPONSE FROM DR BATRAS
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Souvik Nan
    from Kolkata, West Bengal
    Oct 7, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Kolkata, West Bengal, 700006

    I am souvik nan, patient id[protected]. I took package of 16000 for hair fall control as well as stem cell worth 25600 from dr. Batras ultadanga clinic kolkata. The package of hair fall control was for one year and every month i had to visit the clinic. Now it's all most four months i am taking this treatment, didn't get any result and i am moving away from kolkata so i want to discontinue the service hence want refund. I m not asking whole 16000, but it was for 12 month and i have only taken service for four months hence i request you to kindly refund the money for remaining 8 months.

    I have also paid 25600 for stem cell which hasn't started yet and i also will not be able to take stem cell service as i will not be in town for next few years and also i am not interested to take the service. I have paid them 25600 through bajaj finance and paid first three installments. I requested tem to refund the money and to stop the installments but they said dr. Batras doesn't have any refund policy.

    It is my humble request to you to kindly stop the rest installments and refund the earlier three installments which i have paid.

    Being a consumer i believe i have the full right to get refund for the services which i haven't taken.
    Nov 9, 2017
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Oct 07, 2017
    Updated by Souvik Nan
    My email id : rintu.[protected]@gmail.com
    Verified Support
    Oct 09, 2017
    Dr Batra's Customer Care's response
    Dear Souvik,

    We will do our best to resolve your issue. Thank you for sharing the Patient ID and clinic details.

    Regards,
    Patient Experience Team Dr Batra's™
    Oct 19, 2017
    Updated by Souvik Nan
    it's been long I made this complain, till now I didn't receive any calls or mails from Dr. Batras to resolve my issue.
    I have also visited the clinic last week but they said me to write a letter but no update after that.
    [protected]@gmail.com this is my mail id please dont mail me thank you.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saif200
      from Delhi, Delhi
      Oct 2, 2017
      Resolved
      Report
      Copy
      Resolved

      My name is syed saif a.
      My patient id is 871417
      I have taken two different course (Dont know their exact names, u can check details from your side). First course was completed in one year. There was no improvemnt in my hair fall even after one year. So i have just wasted my one year as well as money of first course on your treatment.

      My second course has not even started and i dont even want to start it.
      I want complete refund of my amount which i paid for second course.
      Nov 3, 2017
      Complaint marked as Resolved 
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2017
      Dr Batra's Customer Care's response
      Dear Saif,

      We are concerned to note your grievance. Thank you for sharing your contact numbers. We will look into your concern and assist you better.

      Regards,
      Team Dr Batra's™
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        from Gwalior, Madhya Pradesh
        Sep 28, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Chandigarh, Punjab, 160009

        I visited dr. Batra sec9 chandigarh on 14th aug 2017. There the doctor said that i am having hyperhidrosis problem and that is due to anxiety. Firstly i was made assurance that i have a serious problem and it has to be cured immediately.
        Then they made me to pay ₹13500. After that they made me to consult the doctor
        The doctor i consulted was dr. Bhavneet kaur and she was like completely ignorant to my problem. That was after i paid the money.
        She was typing everything i was saying and i didnt find resolve to my problems. I was given medicine for a month and told to come back.
        They told me that i have anxiety problem which was completely wrong. Medicines are not doing any effect as i dont suffer from any anxiety problem. They also said that this is a psychologic problem and dr. Batra is best at fixing this.
        All fake promises and all lies.
        Now, i need my refund. I have taken medicine for only a month and rest i haven't taken yet.
        I called their costumer no and they are saying that they never refund.
        And also said that costumers are coming for refund due to financial problems and thats not their fault.
        I just need my money back after any deductions for a month medicine. I need money back for the medicines and the appointments which i have not taken yet.

        Name - prince rana
        Costumer id -977789
        Oct 30, 2017
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        Sep 29, 2017
        Dr Batra's Customer Care's response
        Dear Prince,

        We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

        Regards,
        Team Dr Batra's™
        Oct 07, 2017
        Updated by [email protected]
        Problem not resolved yet
        Pls. Refund me my money back for the medicines which i have not received yet.
        I am not interested in taking any further services from your firm
        Thank you
        Prince Rana
        Costumer id-977789
        Problem not resolved yet
        Pls. Refund me my money back for the medicines which i have not received yet.
        I am not interested in taking any further services from your firm
        Thank you
        Prince Rana
        Costumer id-977789
        Dr Batra's Customer Care's response, Oct 9, 2017
        Verified Support
        Dear Prince,

        We made various attempt to call you but, your number is not going through. Kindly, provide us your valid number & the most convenient time so that we can call you & resolve the concern. Or feel free to write us at [email protected]

        Regards,
        Patient Experience Team Dr Batra's™"
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ashisha Singh
          from Basti, Uttar Pradesh
          Sep 27, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110058
          Website: Dr Batra

          I am ashish singh patent code 824115. It was promised that psoriasis will be cure in 6 months time but you have to take treatment for three years for complete solutions. Now it has more than two years situation is as it is even going worse. I asked dr ritu vats janakpuri delhi branch for review with some experience doctor but same has not arrange on last 4 months. I feel cheated i want my money back please do the needful on priority other wise i have to take some legal action against this cheating.
          Nov 9, 2017
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2017
          Dr Batra's Customer Care's response
          Dear Ashisha,

          We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

          Regards,
          Team Dr Batra's™
          Verified Support
          Oct 09, 2017
          Dr Batra's Customer Care's response
          Dear Ashisha,

          Our senior doctor Dr.Sarika has addressed your concern. In case of any further assistance write us on [protected]@drbatras.com

          Regards,
          Patient Experience Team Dr Batra's™
          Jun 08, 2018
          Updated by Ashisha Singh
          My concern is still not resolved how come my complaint showing as resolved. I haven't get any solution. I am still not meet with senior doctor my review with senior doctor is still pending. My peteint code is 824115 clinic Janakpuri Delhi. Dr Ritu vats
          Verified Support
          Jun 11, 2018
          Dr Batra's Customer Care's response
          Dear Ashisha,

          We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kellavikas
            from Tumkur, Karnataka
            Sep 27, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Bellary, Karnataka, 583103
            Website: [email protected]

            Hello sir/madam myself vikas from bellary i am been taking treatment in dr. Batras since 8 months sry i don’t know my patience id the treatment given by dr ashutosh is good & mr. Rishab he is man who done my grow hair treatment also here is one problem for me since last two months back i gone to clinic for taking shampoo there was no stock in clinic & i was going to dubai @ that time but i was adjusted for that not aging shampoo & i have ordered shampoo also till now shampoo not came to bellary almost 3 months over shampoo not came to bellary was they r saying we r ordered already sir but ur not sending their shampoo seriously i am very angry on this matter my hairs started dandruff again i was adjusted to the batras shampoo but now for no reason i m using another shampoo my hairs again started hair losing now who is the responsible??? & one more thing when i was gone to dubai that time my appointment was there but i was not in india i missed my appointment before going to dubai i said that i will take appointment on other day but they not at all called me to take the appointment after coming back to india this is so bad that they r not taking care of there patient & last month also i was gone to take my appointment so on that day doctor was on leave so i thought i will take appointment on next day but also same again they r not made reschedules of appointment & not called me to take consultation of doctor i was waiting that they will call me for appointment but they not called me this is so bad that they r not taking care of there patients in bellary batras clinic totally worst people working expect doctor... Doctor is good. So please see that all should be going in a right way & one more thing please see that shampoo send early this is my request i am loosing my hairs again i have spent so almost 40, 000/- for this treatment but again i am loosing my hairs because of no shampoo please reply to my msg please see that it wont be repeated to other patients
            Nov 5, 2017
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            Sep 28, 2017
            Dr Batra's Customer Care's response
            Dear Vikas,

            We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

            Regards,
            Team Dr Batra's™
            Sep 28, 2017
            Updated by Kellavikas
            My patient id is[protected] Name vikas k
            Mobile no:-[protected]
            Bellary district
            Karnataka state
            583103
            Sep 28, 2017
            Updated by Kellavikas
            My want another five free grow hairs sections for this not giving shampoo for three months this was not expected by me from dr Batra’s clinic really very bad service in Bellary area so I want consultation of five free grow hair sections for this because my hairs started again Hair falling so this is from using another shampoo I am very serious on this matter u have to give me another five free grow hair sections to me sir/madam
            Verified Support
            Oct 05, 2017
            Dr Batra's Customer Care's response
            Dear Vikas,

            Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

            Regards,
            Patient Experience Team Dr Batra's™
            My patient id is[protected] my name is vikas k from Bellary Karnataka state 583103 mobile no:-[protected]
            Dr Batra's Customer Care's response, Sep 29, 2017
            Verified Support
            Dear Vikas,

            Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

            Regards,
            Team Dr Batra's™
            Hello madam i have been asked for a free five grow hair sections because i have been again started hair falling now who is the responsible for this not taking care of getting the shampoo please understand i want free five grow hair sections understand my situation because i have been spend lot of amount to the dr batras but now it is again started hair falling i want five free grow hair sections this is a must madam i want the five free sections u can see that i have spent almost 40, 000/- to this therapy now i am having problem of haris falling now who is the responsibility for this say me?? Soo that i need five free grow hair sections again
            Dr Batra's Customer Care's response, Oct 4, 2017
            Verified Support
            Dear Vikas,

            Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

            Regards,
            Patient Experience Team Dr Batra's™
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhishek L Paul
              from Coimbatore, Tamil Nadu
              Sep 25, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Ahmedabad, Gujarat, 382424
              Website: www.drbatras.com/Homeopathy-Treatment‎

              I had visited dr. Batra's chandkheda (Orange mall) branch of ahmedabad.

              There is fungal infection on my neck & due to which there are black/dark brown spots are visible on neck.

              As per the dr. This needs to be cured by 1 month of cost & will not occur again if i do 6 month course.

              However it's been almost a month & i have seen no improvment infact problem is increasing day by day.

              2500 is huge cost for a month course & its not pleasent feeling to spend high amount & not getting benefit.
              +1 photos
              Nov 9, 2017
              Complaint marked as Resolved 
              Dr Batra's customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2017
              Dr Batra's Customer Care's response
              Dear Abhishek,

              We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

              Regards,
              Team Dr Batra's™
              Verified Support
              Oct 09, 2017
              Dr Batra's Customer Care's response
              Dear Abhishek,

              At times skin lesions can flare up. Our senior doctor has already spoken to you, as per your convenience appointment has been fixed. We are pioneers in treating skin diseases so; be assured we will provide you the best possible solution. Looking forward for your visit. For any further assistance you can write to us at [protected]@drbatras.com

              Regards,
              Patient Experience Team Dr Batra's™
              Oct 25, 2017
              Updated by Abhishek L Paul
              WTH !! Appointment taken, i again wasted my 2 hr to visit your Clinic at chandkheda & we spoke...spoke...& Spoke...no resolution

              Your mails stated - Our senior doctor has already spoken to you.

              My view - My Skin marks does not need psychiatric, how come it will reduce by only spoken to your senior Dr. ????

              it will get rid by medicine not Ur words.

              Your Mail - At times skin lesions can flare up.

              My view - My neck was having only few marks & it was spreading on a very slow pace. Till the time i have started tekan your pills the speed of spread increased by 300% & now i have marks on shoulders, armpit & elsewhere

              Your Mail - As per your convenience appointment has been fixed

              My View - And i again wasted 2 hrs just to speak with Ur DRs... Plz i hv no interest talking to ur DRs in need my problem to be addressed.

              Your Mail stated - We are pioneers in treating skin diseases so; be assured we will provide you the best possible solution.

              My View - My experience says you are pioneer in spreading the problem faster.

              Your Mail stated - We are Lookin forward for your visit.

              My View - I am not Vella to visit your place everytime just to talk to your Dr's.

              For any further assistance you can write to us at [protected]@drbatras.com

              Enough feedbacks now its time to action.

              Do me a favor...i have paid money by credit card just reverse my amount in the same account...

              Regards, Abhishek
              Nov 01, 2017
              Updated by Abhishek L Paul
              Waiting for your valuable reply, otherwise don't blame me further that I have not warned u... It is not all about 2500 bucks but fake & wrong Commitment are concerned.

              I will definitely took this to the level till the time i am not getting my resolution .

              Next time i will not be writing here... As this is a platform i feel u are taking for granted
              Nov 11, 2017
              Updated by Abhishek L Paul
              It is not resolved
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                D Thakur
                from Mumbai, Maharashtra
                Sep 20, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Mumbai City, Maharashtra
                Website: www.drbatras.com

                Hi

                I opted for hair care treatment completed one year course not got good result still on doctor's request again paid for one more year but after again 1-2 months when the results were not satisfactorily i stopped visited their centre and taking medicines and asked them for refund but have not received any thing from them. After searching over internet i am finding that there are many person who feel being cheated. I am not asking for full refund of the fees but just asked them to refund for those month when i didn't took any medicine and discontinued taking their medication.
                Oct 27, 2017
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Verified Support
                Sep 21, 2017
                Dr Batra's Customer Care's response
                Dear Sir,

                We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                Regards,
                Team Dr Batra's™
                Verified Support
                Sep 22, 2017
                Dr Batra's Customer Care's response
                Dear Sir,

                We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                Regards,
                Team Dr Batra's™
                Verified Support
                Sep 25, 2017
                Dr Batra's Customer Care's response
                Dear Sir,

                Help us by sharing your patient ID for us to assist you better.

                Regards,
                Team Dr Batra's™
                Verified Support
                Sep 26, 2017
                Dr Batra's Customer Care's response
                Dear Sir,

                We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                Regards,
                Team Dr Batra’s™
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sourabh2704
                  from Mumbai, Maharashtra
                  Sep 19, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hello,

                  Last year i went for hair transplant from dr batras panchsheel clinic delhi, i was assured by dr arpit that surgery would be done properly. But they didn't. During the surgery i informed the surgeon, dr tushar, that you have not made hairline clear. He said you already have hairs on that part and bcz of razor it's shaved. Later on i messaged him that the left place has no hairs, he said wait for sometime (I have screenshot of chat). Now i all staff has left and new staff is not listening. I raised concern with miss/mrs taniksha who is also not responding. No one is replying to emails. Other than this 3 years back i took homeopathic treatment from dr batras chennai they also took a lot of money but no results. Then i paid 4-5 times more in surgery but they didn't do that properly too.. I feel like it was my biggest mistake to visit dr batras.
                  I don't how to deal with it. Can anyone pls help.

                  Regards,
                  Oct 23, 2017
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2017
                  Dr Batra's Customer Care's response
                  Dear Sourabh,

                  We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Team Dr Batra's™
                  Verified Support
                  Sep 21, 2017
                  Dr Batra's Customer Care's response
                  Dear Sourabh,

                  We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Team Dr Batra's™
                  Verified Support
                  Sep 22, 2017
                  Dr Batra's Customer Care's response
                  Dear Sourabh,

                  Please share your registered patient ID or contact number for us to assist you better.

                  Regards,
                  Team Dr Batra's™
                  Sep 23, 2017
                  Updated by Sourabh2704
                  Hope you got the patient ID and other information in My previous comment..

                  Adding in My below comment.. please see here attached.. I begged many times miss Taniksha to reply and help Me.. she stopped picking calls.. and she assured reply in 2 3 days then no response despite many follow-ups since 15 -20 Days..

                  Sep 23, 2017
                  Updated by Sourabh2704
                  Hello,

                  Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
                  Please go ahead and investigate.
                  Feel free to call Me on [protected]

                  Regards,
                  Sourabh

                  Hello,

                  Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
                  Please go ahead and investigate.
                  Feel free to call Me on [protected]

                  Regards,
                  Sourabh

                  false commitment and surgery not done properly - Comment #2860292 - Image #0
                  false commitment and surgery not done properly - Comment #2860292 - Image #1
                  false commitment and surgery not done properly - Comment #2860292 - Image #2
                  false commitment and surgery not done properly - Comment #2860292 - Image #3
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shyam_s
                    from Noida, Uttar Pradesh
                    Sep 13, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 110092

                    Hi sir,

                    I started hair control solution from dr batra's clinic (Delhi preet vihar) 3 months ago. I had paid some amount in cash and for balance amount they started bajaj finance emi plan.

                    Treatment results are 0%. Nothing improvement at all. They are making fool, just making money from fake promise, initial few meetings i didn't even meet doctor.

                    So i request to stop my hair treatment and stop deducting the amount from my bank account.

                    Thanks,
                    Shyam
                    Patient id : 968004
                    Nov 9, 2017
                    Complaint marked as Resolved 
                    Dr Batra's customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2017
                    Dr Batra's Customer Care's response
                    Dear Shyam,

                    We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                    Regards,
                    Team Dr Batra's™
                    Sep 14, 2017
                    Updated by Shyam_s
                    Hi,

                    My only concern is that I don't want to take any more service from Dr Batra's clinic. Since there is no service so no payment.

                    Please make sure not to deduct any amount.

                    If you need any further details. Let me know.

                    Thanks,
                    Shyam
                    Oct 06, 2017
                    Updated by Shyam_s
                    I didn't get any positive response from Dr Batra Clinic.

                    Still awaiting
                    Verified Support
                    Oct 09, 2017
                    Dr Batra's Customer Care's response
                    Dear Shyam,

                    With reference to your concern our senior doctor has spoken to you. We have up scaled your case we assure you best results.If you have any concerns arising from the above and would like to discuss these in person you can write us at [protected]@drbatras.com. We shall be happy to help you.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    batra is making fool.
                    Shyam_s's [Complaint's author] reply, Sep 14, 2017
                    Yes Sir, that's true.

                    Dr Batra's — fake hair loss treatment

                    I am again complain this for fake treatment for hair loss by dr batra team, shiv ranjani cross road, Ahmedabad, Gujarat
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prateek verma 25
                      from New Delhi, Delhi
                      Sep 9, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: New Delhi, Delhi, 110053
                      Website: [email protected]

                      I am taking treat ment from preet vihar clinic since 2015 i have spent a huge amont of 50000 still they didn't able to heal my hair loss they are making fool always by saying that your hair are stble cheaters all are cheaters they cant do anything always demand for money in the form hair gro treatment sessions and hvt therapy i have taken all these treatments but then also they are unable to solve my problem dnt trust them any more dnot go to batra all they are fraud they all should be fined heavily by the court or there business should be closed. Its a humble reqest to all never take treatment from dr batra
                      Name - prateek verma
                      Patient id[protected]
                      Mobile number-[protected]
                      +1 photos
                      Oct 12, 2017
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 11, 2017
                      Dr Batra's Customer Care's response
                      Dear Prateek,

                      We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest.

                      Regards,
                      Team Dr Batra's™
                      Sep 13, 2017
                      Updated by prateek verma 25
                      Return all my money you alwts be fool us
                      Hi Team,

                      I had visited Dr. Batra for consultation. They have called me after 1 week of time for discussion about amount and price. Mean time i was having discussion about EMI installment and I said I have a Bajaj EMI Card.

                      They have some chain and they issued a loan and disbursal without my permission or intimation.
                      Dr Batra's Customer Care's response, Sep 11, 2017
                      Verified Support
                      Dear Vishal,

                      Please share with us the clinic details and contact number so that we can look into your concern and assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 12, 2017
                      Verified Support
                      Dear Vishal,

                      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 13, 2017
                      Verified Support
                      Dear Vishal,

                      Help us by sharing your Patient ID or registered contact number for us to assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 21, 2017
                      Verified Support
                      Dear Vishal,

                      We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

                      Regards,
                      Team Dr Batra’s™
                      Dnt go to dr batras u vil be fooled
                      batra is making fool.
                      Dear sir, i am from durg chhattishgar. Your staff is so lazy and careless and every time she was use mobile and chilling eachother...And i was payd50000 and i have no result
                      Dr Batra's Customer Care's response, Sep 20, 2017
                      Verified Support
                      Dear Roshan,

                      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 21, 2017
                      Verified Support
                      Dear Roshan,

                      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 22, 2017
                      Verified Support
                      Dear Roshan,

                      Please share your registered patient ID or contact number for us to assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 25, 2017
                      Verified Support
                      Dear Roshan,

                      Help us by sharing your patient ID for us to assist you better.

                      Regards,
                      Team Dr Batra's™
                      Dr Batra's Customer Care's response, Sep 26, 2017
                      Verified Support
                      Dear Roshan,

                      We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

                      Regards,
                      Team Dr Batra’s™
                      Hi I'm have started dr batra's treatment in August 2018 for hairfall problem, since then I didn't notices a single positive sign of betterment instead my hairfall condition started getting worse day by day.
                      This is my humble request to refund my money back as 14000 is bigger amount at least for me .
                      Helpful
                      Found this helpful?
                      5 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vivekcharak@53
                        from Delhi, Delhi
                        Sep 9, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110059
                        Website: www.drbatras.com

                        My details:

                        Patient code :[protected]
                        Patient name: vivek charak
                        Clinic address: 1st floor, b-1/517 a, janakpuri, above kotak mahindra
                        Bank, opp district, centre, janakpuri, delhi, 110058

                        Hi,

                        As per the advertisements and emails received, i went to dr batra's janakpuri, new delhi clinic for hairfall problem on 18th july 2017. Dr batra's advised some medicines for the same and they forced me to take the annual subscription for 11500/- without knowing about my other health problems like high blood pressure, etc and they also assure me that you would get benefit after taking the medicine for one month.
                        But, after taking the medicine for one month hairfall situation got worsen as more and more hair started falling. Also, my other health problems like high blood pressure getting affected.
                        Now, i don't want to take the medicine as i paid the money 11, 500 inr/- for a one year, i want the refund and money back as i used their medicine for just one month. Please do the refund.

                        Also, i had sent a mail regarding the refund to : [protected]@drbatras.com
                        But no one is responding. There should be refund policy.
                        Please do the needful.

                        I have attached the bill image and the screenshot of mail sent to [protected]@drbatras.com.
                        +2 photos
                        Nov 11, 2017
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Sep 09, 2017
                        Updated by vivekcharak@53
                        Inoice Bill Image

                        Verified Support
                        Sep 11, 2017
                        Dr Batra's Customer Care's response
                        Dear Vivek,

                        We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well-being of our patients. Thank you for sharing your clinic details and patient ID and we will look into your concern and assist you better.

                        Regards,
                        Team Dr Batra's™
                        Sep 12, 2017
                        Updated by vivekcharak@53
                        Dear Batra Team,

                        Please look into the matter seriously and revert me back at this number [protected].
                        I want the refund.Also why you guys do not reply on [protected]@drbatras.com.
                        Your service is very poor.
                        Oct 01, 2017
                        Updated by vivekcharak@53
                        Please update what is the status?
                        You are not responding on emails and over phone? Very pathetic service and company started by the owner Mukesh Batra.I have lost 12000 /- .
                        I will escalate this on social network Facebook and Twitter.
                        Verified Support
                        Oct 09, 2017
                        Dr Batra's Customer Care's response
                        Dear Vivek,

                        One of our senior doctor has addressed your query. If you have any concerns arising from the above and would like to discuss these in person you can write us at [protected]@drbatras.com We shall be happy to help you.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        My Dr batras Patient id is[protected],
                        They charged me for 1 year,
                        Its been 8 months
                        There is no result at all,
                        They keep repeating the same medicine or maybe they change it once in a while,

                        My hairs are still falling like day 1, i have been taking their medicine every single day.
                        THERE IS NO RESULT Dr BATRA.

                        I need my MONEYBACK
                        Dr Batra's Customer Care's response, Sep 12, 2017
                        Verified Support
                        Dear Aman,

                        We are concerned to note your grievance. Thank you for sharing your Patient ID. Please be assured, we will look into the concern.

                        Regards,
                        Team Dr Batra's™
                        batra is making fool.
                        You will noy get a single penny, they are fraud
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sachinrathi28
                          from Ahmedabad, Gujarat
                          Sep 4, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi, 110094

                          Why u people are not resolving the below problem posted on 20/08/2017 on the same portal? Plz refund my money at the earliest otherwise i have no option left to approach consumer court...
                          My son is 4 yrs. Old just started treatment of atopic dermatitis at preet vihar centre in delhi with patient id[protected]. Today i. E. 20/08/2017 our appointment was with dr. Manu bhalla and she prescribed medicine for one month and it is very very utter and shock that the medicine given to us was just sweet dry pills without any medicine extract/taste, is there any provision of checking pills? Bcz the pills are dry without any medicines extract and tasts sweet. Plz help me to take correct treatment as the condition of my son is going bad to worst or refund my full money i. E. Rs. 16, 000/- taken by them on 12/08/2017 at the earliest...
                          Sachin rathi
                          [protected]@gmail.com
                          [protected]
                          Oct 7, 2017
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Sep 04, 2017
                          Updated by Sachinrathi28
                          Why u people are not willing to solve the complaints of patients so refund money at the earliest, fed up with your fake treatment with dry pills without any medicine extract, shame on you people as you are bringing black spot on this holistic profession...
                          Verified Support
                          Sep 06, 2017
                          Dr Batra's Customer Care's response
                          Dear Sachin,

                          We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into the concern.

                          Regards,
                          Team Dr Batra’s™
                          Sep 06, 2017
                          Updated by Sachinrathi28
                          Ye reply ka copy paste kab tak karoge, u should take some actions on ground level at the earliest and take some strict action against guilty otherwise i have no option left to take legal action and also will approach consumer court without any further delay...
                          batra is making fool.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nehabg
                            from Mumbai, Maharashtra
                            Sep 4, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have recently started the treatment for my hairloss and hair damage. On the day i had arrived for my first consultation i had received a lot of fake promises in terms of additional benefits such as hvt treatment. But just 1 month after starting the treatment the doctor herself refuses to remember any such claims made. I personally feel that the team at dr batra's kothrud pune is extremely unprofessional. There is absolutely no system of providing patient reminders. Only until i had payed the entire treatment fee i had received complete attention but after paying they immediately transferred my case to a different doctor who seemed amateur. If they claim to be such a big brand they need to get their system right.
                            Oct 14, 2017
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2017
                            Dr Batra's Customer Care's response
                            Dear Neha,

                            We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well-being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                            Regards,
                            Team Dr Batra's™
                            Verified Support
                            Sep 11, 2017
                            Dr Batra's Customer Care's response
                            Dear Neha,

                            We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                            Regards,
                            Team Dr Batra's™
                            Verified Support
                            Sep 12, 2017
                            Dr Batra's Customer Care's response
                            Dear Neha,

                            Please share your registered patient ID or contact number for us to assist you better.

                            Regards,
                            Team Dr Batra's™
                            Verified Support
                            Sep 13, 2017
                            Dr Batra's Customer Care's response
                            Dear Neha,

                            We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                            Regards,
                            Team Dr Batra's™
                            batra is making fool.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              PratibhaSD
                              from Pune, Maharashtra
                              Sep 1, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Pune, Maharashtra
                              Website: www.drbatras.com

                              My name is pratibha and i registered for acne treatment at dr. Batra's fatimanagar, pune clinic. I paid 15000/- on 14-july 2017 [patient id-969364].
                              I visited the clinic couple of times and taken medicine, face pack as suggested by the doctors. But i didn't see any improvement in first 15 days. Instead, i noticed that it was becoming more painful and also my facial skin started itching. Due to this i stopped taking any of the medicines and also stopped applying face pack. I also changed medicine in the second visit as per doctor's advice. But still condition didn't improve. So i decided to stop the treatment and want you to process the refund (Deducting first month's treatment/medicines cost).

                              I also have submitted written application for the same at the clinic to dr. Lata on 18-aug-2017. Also, sent email to [protected]@drbatras.com as well as to uday. [protected]@drbatras.com but never received any reply from anyone.
                              Instead of wasting time, please process the refund as soon as possible.
                              Oct 3, 2017
                              Complaint marked as Resolved 
                              WHY THIS COMPLAINT IS MARKED AS RESOLVED !!! NOTHING HAS BEEN DONE FROM DR.BATRA'S CLINIC YET.
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 01, 2017
                              Dr Batra's Customer Care's response
                              Dear Pratibha,

                              We are concerned to note your grievance. Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.

                              Regards,
                              Team Dr Batra's™
                              Sep 25, 2017
                              Updated by PratibhaSD
                              Its been 25 days and still no response from Dr.Batra's. May I know the status of my complaint ?
                              Oct 03, 2017
                              Updated by PratibhaSD
                              No one replied from the clinic yet. Why is it taking so long ??? How many years you will take to "look" into it ???
                              Verified Support
                              Oct 09, 2017
                              Dr Batra's Customer Care's response
                              Dear Pratibha,

                              We apologise for any inconvenience caused. Dr.Batra’s™ strives to provide top quality services to our customers. We have already up scaled your concern and we tried to contact you but, could not reach. If possible kindly provide us any alternate number or you can write to us on [protected]@drbatras.com

                              Regards,
                              Patient Experience Team Dr Batra's™
                              Oct 09, 2017
                              Updated by PratibhaSD
                              Stop fooling around !!! You have our contact details with you. You never contacted us in last ~30-40 days.
                              DONT ASK ME TO WRITE TO [protected]@drbatras.com... HAVE YOU EVER CHECKED HOW MANY TIMES I SENT EMAILS TO THAT EMAIL ADDRESS ???

                              WHY YOU NEED MONTHS JUST TO CHECK A PATIENT DETAILS ??? DONT YOU HAVE YOUR FATIMANAGAR, PUNE CENTER CONTACT DETAILS ??? CHECK WITH THEM BEFORE POSTING ANY CHILDISH REPLY HERE.
                              Nov 11, 2017
                              Updated by PratibhaSD
                              Again... No response since last one month !!!
                              Received a call asking for account details and no update since then. Very UNPROFESSIONAL !
                              this is fake
                              Complaints
                              265
                              Pending
                              62
                              Resolved
                              109

                              batra is making fool
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                javedg
                                from Bhubaneshwar, Odisha
                                Aug 29, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am getting messages from dr batra's. The message states: "homeopathy from dr batra's. Treated 10 lac patients for hair loss, skin, allergies. Consult before its too late. For info give miss call [protected]". I keep on getting these messages on my number [protected]. Please remove me subscriber list as i am not interested. The messages come at odd times. It is causing inconvenience to me. The message does not give any option to unsubscribe. Ideally it should give the option to unsubscribe or if i want to receive such messages. The last message came on 22 august.
                                Oct 6, 2017
                                Complaint marked as Resolved 
                                Dr Batra's customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 30, 2017
                                Dr Batra's Customer Care's response
                                Dear Javed,

                                We regret the inconvenience caused. Thank you for sharing your contact number and we will alert the team.

                                Regards,
                                Team Dr Batra's™
                                Verified Support
                                Sep 05, 2017
                                Dr Batra's Customer Care's response
                                Dear Javed,

                                We have noted your concern and will take care of the same at our end. In case you continue to receive such messages, please send us a Facebook direct message with your number and we will look into it immediately.

                                Regards,
                                Team Dr Batras™
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gaurav Tekchandani
                                  Aug 24, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  i didn't get treatment and desired committed results from ajmer center of dr. batra's

                                  Address: Ajmer, Rajasthan, 305001
                                  Website: www.drbatras.com

                                  Hello,
                                  This is gaurav tekchandani from ajmer i am having treatment of hairgrow from ajmer center of dr. Batras. My patient id is[protected], this is frustrating and very wrost experience ever to meet any doctor in my life. The doctor is miss ghazala aziz. She told me that you will get good result within 6 to 8 months but we will treat you for 12 months to get finest result and for that i was asked for rs. 24000, at stating i got...
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy
                                  S
                                  Saurabh11051993
                                  from Bansi, Uttar Pradesh
                                  Aug 24, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Allahabad, Uttar Pradesh, 211001

                                  Hi its saurabh rai here. My patient id is[protected]. I am taking onr year treatment. I started my treatment from kochi clinic in feb 2017. Till july i was in kochi and took my treatment till july from kochi only. The doctor's really good there they treated me well and from feb 17 to july 17 i recovered a lot. My dr tenny vaidyanan assured me that in this one year treatment i will get completely healthy and recovered from the disease. After july i got posting in allahabad so i transfer my treatment case from dr batra's kochi clinic to allahabad clinic. And after that only my problem starts. Here doctor's are not professional. They are not treating me well. Once one of the doc said you have to take one more year treatment from here and it will cost 20k. I asked why? I asked still 5 months of my treatment is left and as per my previous dr i will 100 prrcent get recovered in onr year treatment only then why you are saying this? He said your previous dr knows nothing you will not get recovered in this rest 5 months treatment period. If you want your disease to be cured you must go for one more year treatment. He was saying this all things like he is threating me that if i will not take one more year tratment then he won't treat me properly in this 5 month treatment period which is still left. After this one thing i completly understand that he thinks only about money nothing else. He has also not given proper medicine for aug month to me like he intentionally wants me not to get treated in this remaining 5 months. Kindly look into this matter seriously and please instruct the dr of allahabad clinic to treat me well and try to healed me completely in reamaining 5months of treatment period.
                                  Oct 6, 2017
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Saurabh,

                                  We are concerned to note your grievance. Thank you for sharing with us the clinic details and patient ID. We will look into your concern and assist you better.

                                  Regards,
                                  Team Dr Batra's™
                                  Verified Support
                                  Sep 05, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Saurabh,

                                  Your concern has been addressed. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                                  Regards,
                                  Team Dr Batra's™
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    marinedi eswar
                                    from Chirala, Andhra Pradesh
                                    Aug 23, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    not get the proper treatment

                                    Address: 500034
                                    Website: Dr Batras'positive health clinic put. ltd

                                    Hi i'm eswar kumar i was from hyderabad... My customer id no 944994 in the branch of banjarahills hyderabad 500034 i have done the treatment at dr. Batra clinic banjarahills branch. They are charged me 10000 rs for 6 month's treatment but there is no result... It's waste of time and waste of money.
                                    When i was consult the doctor in batras they suggested me i have to take the 6 months treatment then within a 6 months ur hair problem...
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy
                                    H
                                    Himanshu Mannn
                                    from Delhi, Delhi
                                    Aug 22, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    refund of money -useless treatment

                                    Address: New Delhi, Delhi, 110043
                                    Website: www.drbatras.com

                                    Hi,

                                    I, himanshu mann, started the treatment from dwarka sector 5 delhi clinic 2 months back.

                                    Its has been 2 months and i have got no results. After reviewing my condition, i have decided to stop my treatment, yet i have already paid 1 year fee.

                                    Kindly refund me the rest of the money. A final request to you.

                                    With regards
                                    Himanshu
                                    Sub inspector (Delhi police)...
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy