Hi,
I started treatment for HAIR LOSS on Aug 2022 that time i was promised that if i want to cancel the or stop the treatment i can and amount will be refunded now there is some financial issues in family also few days back my grandmother passed away due to cancer and i will not be able to continue the treatment so i went to clinic which is located in East Delhi Preet Vihar and they not giving proper information i have been trying from past 1 week to cancel it everytime they are saying Doctor/ Manager are not available i visited on (24-august-2022) and had lond conversation and they were not ready to even listen finally I send a email to Dr.Batra for request of cancellation today dated (29-august-2022) I got call from Dr. Batra where a lady doctor told me that it is non refundable and non cancellation and said I will send this request to my senior team management. When i asked to understand the feelings of middle class family after lost someone from there family so she said did you get to know about this cancellation process before applying for treatment. This is money if i am paying i have right to see each and everything.
Dr.Batra you have good reputation in market if you are giving your franchise to someone to run make sure they good enough to Represent You. People in East Delhi Clinic they don't even look like professional or Doctor.
Kindly Refund My Money Back In My Bank account or cancel my treatment loan from Bajaj Finserv immediately.
Patient name: Mohit Goel
Patient I'd:[protected]
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