Dr Batra's — Complaint regarding Transaction

Address:Sambalpur

Hi,

My name is Akash Rana. I visited your Dr Batra’s™ Homeopathy Clinic, Sambalpur on 07-Aug-2022 for my Spouse - Arpita Sarkar Rana's hair problem. After counseling I took a package for 1 year that cost Rs. 17900.

From the clinic they confirmed to me that If I pay thru credit card & take 6 month EMI, it'll be no cost EMI. So I agreed.

After the transaction From Swipe machine I got a receipt mentioning 13.99% interest and the total amount with interest is Rs. 18637.38 that I attached here. I immediately informed the clinic. They informed me that after getting any update from the bank they'll further process.

I got an email "Amortization Schedule" from the bank on[protected] that is also attached. But[protected] your Sambalpur clinic was closed. So I will visit on[protected] and give them an "Amortization Schedule". They informed me that they mailed it to Head office Mumbai and were waiting for a reply.

After several days of follow-up I didn't get any response and it is very disappointing for me. My Statement generation date is tomorrow, which means[protected]. I got this mail id to call on this no [protected] from Irfan.
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