Dr Batra's — Denying to give bajaj allianz policy discount

Address:411045

I went to Dr Batra's located at Aundh, Pune; where I was offered a combo plan which was for a year's treatment and STM Cell treatment for Rs 42900.
Initial checkup was done and I paid for it which was of Rs 250. Later I searched for my medical policies and found that my Bajaj Allianz allows me to get a flat 25% discount at Dr Batra's.
When I told them about my health card, they showed me a brochure which said that same plan was for Rs 54800 and they were already giving me a discounted price with 25% discount (without knowing that I have Bajaj Allianz health card).
They said YES on the stating that they offer same price for all persons irrespective of the health card possession which makes my health insurance worthless.
I had a word with a guy named Pankaj, he said that's a combo plan offered by the management and told me if I had told them about my health insurance beforehand they would have not told me about the combo offer and I would have been given both treatments separately.

All this looks like a sheer scam which makes them charge exact amount they want irrespective of any discounts given by them or policies you have.
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Dear Varun Bajpai,

We are concerned to note your grievance. Please share with us your clinic details along with your patient ID and we will definitely get it sorted at the earliest.

Regards,
Dr Batra’s® Team
Hi Team,

Below is the address of the clinic address:
Plot No. 2, 1st Floor, Akshay Complex, Pushpak Park, Opp. Sulzar India, , Above Fab-India, ITI Road, Aundh, Pune, Maharashtra 411007

And patient id is[protected], patient is my wife.

Hope to get a satisfactory resolution of the same.

Thanks and regards,
Varun Bajpai
Contact: [protected]
Dear Varun Bajpai,

Thank you for sharing your details. Please be assured, we will look into it and get in touch with you.

Regards,
Dr Batra’s® Team
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