Dr Batra's — dr. batra clinic udaipur : case transfer and appointment

Address:

Bhopal, Madhya Pradesh, 462043

This is regarding the case transfer request to dr. Batra's udaipur. I requested my case (Patient id:[protected] to be transferred to dr. Batra's bhopal, 3 months ago and it's not done yet. Also, i requested for my appointment at bhopal on 9th july 2019, which is also not fulfilled.
This is totally unacceptable as my payments have been made in full and yet i'm unable to get my medicines on time from the clinic.
They keep blaming it on the it department but it's been 3 months now. The dr. Batra's udaipur clinic have been very ignorant to my problem. They did not coordinate with the bhopal clinic.
Kindly take actions as soon as possible.