[Resolved]  Dr Batra's — failure of hair loss treatment and face

My sis, me n my mum had started hair loss and face treatment and we're getting treated by dr. Deepa in powai bt sorry to say experience was horribl
E. They take human's as guinea pig's to test on them without knowing the right cause.. Staff are trained in such an unpleasant manner that anytime you call them they reply doc is not available and i the next 5 mins u walk in to the clinic. Doc is happily testing on the other guinea (Patient) there. Treatments are expensive and total waste of hard earned money.. Moreover they will be reluctant to refund the amount instead they will another doctor to speak to you in way to fool n get you in their trap. There was not even.25% improvement. It's a real trap.. They won't treat u well and reasons for nor returning the money instead give this stupid reason it's homeopathy and it takes time to get results... Real waste of time and money. Doctor will take ages to reply and wont evn be bothered to be result oriented for the patients.. They do not value the pateints instead its just the money gulping clinic.. We spent mote than 40000 withput any results. They will do cross sell of their useless products and make sure that you buy them where u dont find any results.. Instead of subsidinh the hair fall got agrrevated.. I was forved to ask the doc whether she was treating us to go bald or to control the hair loss. Please do your proper research before visiting or even taking appointment's.. I wud take a stop here as i can go talking endlessly for the pathetic experience v hv had..
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Jun 3, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Dr Batra's Customer Care's response
Dear Sir,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Apr 27, 2018
Dr Batra's Customer Care's response
Dear Sir,

We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Apr 30, 2018
Dr Batra's Customer Care's response
Dear Sir,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 02, 2018
Dr Batra's Customer Care's response
Dear Sir,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 03, 2018
Dr Batra's Customer Care's response
Dear Sir,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's
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