[Resolved]  Dr Batra's — false commitment and surgery not done properly

Hello,

Last year i went for hair transplant from dr batras panchsheel clinic delhi, i was assured by dr arpit that surgery would be done properly. But they didn't. During the surgery i informed the surgeon, dr tushar, that you have not made hairline clear. He said you already have hairs on that part and bcz of razor it's shaved. Later on i messaged him that the left place has no hairs, he said wait for sometime (I have screenshot of chat). Now i all staff has left and new staff is not listening. I raised concern with miss/mrs taniksha who is also not responding. No one is replying to emails. Other than this 3 years back i took homeopathic treatment from dr batras chennai they also took a lot of money but no results. Then i paid 4-5 times more in surgery but they didn't do that properly too.. I feel like it was my biggest mistake to visit dr batras.
I don't how to deal with it. Can anyone pls help.

Regards,
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Oct 23, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Dr Batra's Customer Care's response
Dear Sourabh,

We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra's
Verified Support
Sep 21, 2017
Dr Batra's Customer Care's response
Dear Sourabh,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra's
Verified Support
Sep 22, 2017
Dr Batra's Customer Care's response
Dear Sourabh,

Please share your registered patient ID or contact number for us to assist you better.

Regards,
Team Dr Batra's
Sep 23, 2017
Updated by Sourabh2704
Hope you got the patient ID and other information in My previous comment..

Adding in My below comment.. please see here attached.. I begged many times miss Taniksha to reply and help Me.. she stopped picking calls.. and she assured reply in 2 3 days then no response despite many follow-ups since 15 -20 Days..

Sep 23, 2017
Updated by Sourabh2704
Hello,

Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
Please go ahead and investigate.
Feel free to call Me on [protected]

Regards,
Sourabh

Complaint comments 

Comments

Hello,

Patient ID for homeopathic treatment (from T nagar, Chennai branch) is 640883 and For hair transplant( Panchsheel clinic, Delhi) I don't see any patient ID but attaching the prescription along with the chat I had with Surgeon, Dr Tushar. In one screenshot you can check the date too when I reported him.
Please go ahead and investigate.
Feel free to call Me on [protected]

Regards,
Sourabh

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