Dr Batra's — hair loss treatment money refund

Address:

Kanpur, Uttar Pradesh

Dear team,

I booked an appointment in dr. Batra’s kanpur clinic and here below is my experience:

1.) had appointment at 4:00pm, but i had to wait for 1:30hrs for doctors consultation. I agreed to take the medication and paid initial amount inr4000 and asked to come for second appointment which would take an hour at max.
2.) i took another appointment on call at 12:00pm as i was told that there would not be any rush or delay this time. I had my train reservation at 3:00pm followed by my flight. I kept waiting for an hour and when doctor arrived another patient was allowed first. When i raised concern then staff blamed on call center team that it’s their fault and their is lack of coordination. Since i have moved out of india now and i won’t be here soon so i need my money to be refunded asap as i wanted the treatment but i couldn’t take it due to unprofessional and no respect to time attitude of staff.

Kindly help me and get my money refunded.

Thanks,
Abhishek