[Resolved] Dr Batra's — ineffective treatment
SaSachinrathi28 on Dec 31, 2017
My son, aarav rathi, is 4 yrs. Old and i started treatment of his atopic dermatitis at preet vihar centre in east delhi with patient id[protected] by 20/08/2017 and it is very very utter and shock that the medicine given to us was just sweet dry pills without any medicine extract/taste, is there any provision of checking pills? Bcz the pills are dry without any medicines extract and tasts sweet as already complained earlier, but no response.
It is further informed that we r also taking allopathic treatment by govt. Doctor (Having all the copies of prescriptions) alongwith your treatment under the consultation of your doctor i. E. Dr. Tushar. I had also been fooled by the assurance of dr. Tushar that their treatment will stop allopathic medicines within one month but still both the treatments are going on simultaneously, since a period of more than 4 months have been elapsed.
It is very sorry to say that there is no improvement in the condition of my son and its got worse whenever tried to stop allopathic treatment.
Now by today i. E. 31.12.2017, i don't want to continue your homeopathic treatment. So you are requested to refund my full amount of money i. E. Rs. 16000/- at the earliest in the interest of mutual consent otherwise i have no option left to approach consumer form and it is also noted that i am having all the necessary documents of both the treatment alongwith other requied documentation.
This should be taken as legal notice and is barred by limitation under the law.
In anticipation of your early action please.
Complaint marked as Resolved Feb 2, 2018
[Dec 31, 2017] Dr Batra's customer support has been notified about the posted complaint.
Verified SupportDr Batra's Customer Care's response, Jan 02, 2018
We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.
Patient Experience Team Dr Batra's™
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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