Dr. Batra's Сlinic — Highly Unprofessional and False Commitments

Address:

Jaipur, Rajasthan

This is to state that I have gone for a Treatment of my Daughter, Nirvi Khandelwal, at Dr. Batra's Clinic in Malviya Nagar, Jaipur on May 3, 2015. I reached at 8:30 p.m. and I have been told to come next day, but when I insisted for same day, the person on the front desk (Mr. Sanjay Sharma--PCM) agreed and then we consulted Dr. Reshu Kumar Shedavat/Dr. Reshu Sharma who suggested that it is "Warts" and urgent treatment is required, else it would spread in the whole body. We agreed. Now, as soon as I came out, I have been told to submit some Rs 10, 000 plus at once to start a treatment. I asked him about the referral program where you get discount up to 30% if existing family member is getting treatment from the clinic (my brother Mohit Khandelwal's treatment is running from M.I. Road Clinic in Jaipur). He didn't even acknowledge that thing. Again, when I asked him about getting coupons online and messages from Dr. Batra's Clinic for discounts, he again refused and didn't acknowledge it and was complaining about time since it was 9:00 p.m. by then. I had to pay the amount in full since I had to start the treatment. Now, when I came back, my brother said that we were supposed to get discounts, plus EMI offer of without interest where I could have given the money in installments without any extra payments. Also, when I checked I could find some coupons online and in my mail, too, ranging from 500 to 1500 in discounts. I called Sanjay Sharma and told him about all this and he first transferred the call to Dr. Reshu Sharma and he assured me that when I visit the clinic again, whatever discount or refund was applicable, it will be given to me. But when my wife visited the clinic and she was told that Dr. Reshu was not there; next visit, she was told that Sanjay was not there. I was very annoyed by the response I got from both of them. Right now, I am in Bangalore for a official trip for 6 months and called the clinic for transfer of case and I again inquired about both, now I have been told that one is transferred to M.I. Road and other is transferred to Vaishali Nagar. MY ONLY QUESTION TO DR. BATRA'S IS, WHY YOU HAVE APPOINTED THESE PEOPLE WHO ARE MISGUIDING AND FALSELY COMMITTING PATIENTS. MIND YOU, IT IS NOT THEIR REPUTATION, IT IS DR. BATRA'S REPUTATION WHICH IS BEING HARMED BY ALL THIS. NOT IN MY LIFE, I AM GOING TO TAKE ANY TREATMENT FROM DR. BATRA'S CLINIC. SECONDLY, THERE IS NO SUCH IMPROVEMENT IN MY DAUGHTER'S SINGLE SMALL WART ON FACE, BUT IT IS GETTING BIGGER AND BIGGER. I DON'T THINK THERE IS SOME INCREDIBLE TREATMENT THE CLINIC AT MALVIYA NAGAR GIVEN TO HER. PRATEEK KHANDELWAL [protected] [protected]