Dr Batra's — no resolution for the request raised on mail and phone call

Address:

Ultadanga, Kolkata, West Bengal

Hi, My name is Kritika and I have taken 1 month medication service from Dr. Batra's in Kolkata. I am facing a severe financial problem and so I have requested them multiple times to cancel my treatment and payment since I am suffering from a financial emergency and I can't afford to take up the treatment but no action has been taken. There is no humanly concern for the patient's problem even. I have explained my problem clearly. Kindly help me in the refund of amount (11500). I had taken 1 year plan for the treatment worth 13500 through the payment mode of credit card. I have paid one month amount through emi option. I want the rest of the amount to be refunded. The other reason for cancelling the treatment is that I had gone for the treatment of the pain in my scalp but in my reports, the treatment has been started only for the psoarisis on my scalp.
Kindly help in the resolution. I request sincerely.