[Resolved]  Dr Batra's — not get the better treatment

Address:500082
Website:www.dr.batras.com

Hi i'm eswar kumar i was from hyderabad... I have done the treatment at dr. Batra clinic somajiguda they are charged me 10000 rs for 6 month's treatment but there is no result... It's waste of time and waste of money.
When i was consult the doctor in batras they said within a 6 months ur hair problem will be solved... Then i started the treatment for alopecia... Still i suffer with the same problem... Even 1% i didn't get proper treatment...

And finally there doctor said again i have to take 1 year treatment...
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Sep 24, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Dr Batra's Customer Care's response
Dear Marinedi,

We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well-being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra's
Verified Support
Aug 21, 2017
Dr Batra's Customer Care's response
Dear Marinedi,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra's™
Verified Support
Aug 22, 2017
Dr Batra's Customer Care's response
Dear Marinedi,

Please share your Patient ID or registered contact number for us to assist you better.

Regards,
Team Dr Batra's
Verified Support
Aug 24, 2017
Dr Batra's Customer Care's response
Dear Marinedi,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Team Dr Batra’s™
Complaint comments 

Comments

My son is 4 yrs. old just started treatment of atopic dermatitis at preet vihar centre in delhi with patient id[protected]. Today i.e. 20/08/2017 our appointment was with Dr. Manu bhalla and she prescribed medicine for one month and it is very very utter and shock that the medicine given to us was just sweet dry pills without any medicine extract/taste, is there any provision of checking pills? bcz the pills are dry without any medicines extract and tasts sweet. Plz help me to take correct treatment as the condition of my son is going bad to worst or refund my full money i.e. Rs. 16, 000/- taken by them on 12/08/2017 at the earliest...
Dr Batra's Customer Care's response, Aug 21, 2017
Verified Support
Dear Sachin,

We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into the concern.

Regards,
Team Dr Batra’s™
Sir,
It is to inform you, the medicines provided us are seems useless and reflecting no effect on my child, so i decided to discontinue the treatment.
It will be highly oblidged, i[censored] refund all our money at the earliest otherwise i have no option left to approach consumer court.
Thanks
Dr Batra's Customer Care's response, Sep 5, 2017
Verified Support
Dear Sachin,

Your concern has been addressed. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

Regards,
Team Dr Batra’s™

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