Dr Batra's — Not refunding my money

Address:

Thane kasarvadavali

Hi, I had taken a dandruff treetment with dr batras but didn't see any results with the medicines n powder provided. So I asked them to refund my money as I wanted to utilize it with some other doctor who can treat it..but they clearly told me that refund won't be possible and available any other service in place of that..Now I visited again today to understand what else can be done with my remaining months money so now they tell me that there was a one year policy and my treetment is expiring in two months so any other treatment that I wish to available can be done in these 2 months only. THIS WAS NEVER CONVEYED THAT ITS FOR 1 YEAR ONLY, NO CONTRACT WRITTEN DOCUMENT OR SENT OVER EMAIL WAS GIVEN TO ME ABOUT THIS 1 YEAR THING. I need my 10k back as I have only availed 4 sessions out of 12 sessions. Please help me get my hard earned money back so that I can utilize it for proper treatment. They are literally trying to thug people here, dr batras has been a watte of my time energy and money.