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Dr Batra's — Not transferring my profile to other batra clinic as I shifted to other place-Non attending patients

I subscribed for 1 year hair loss medication at Secunderabad Batra branch last year. In Jan 2020 i got transferred to Ahmedabad and requested to shift my medication profile to Ahmedabad chandkheda branch. But They are not doing it. from last 5 month i'm not able to have medicines while they have taken full money for 1 year. I have talked to customer care also several times but they are of no use.
Kindle do the needful to continue my medication and compensation for this absence of medication because of you.
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