[Resolved]  Dr Batra's — not treated in the right way-> worse condition

The fact that "there would be a definite solution to my condition" which i was told the first day led me to go for this treatment. They took rs 57000 on the first day itself for 3 years of treatment confirming 100% results.

Initially, i was experiencing hair loss and "folliculitis" as i was told. Without treating these issues, i was put to hvts and stem cell sessions. These not only doubled the number of hair i started losing but also caused immense itching problems, dandruff and worsened my folliculitis condition. When i complained to the doctor, he told me that these were considered as normal issues. But these normal issues weren't treated for the next 15 months. I filled up a feedback form regarding the same, ultimately after which i was sent to another doctor to confirm about my folliculitis.

Here i was told that i had a fungal infection on my scalp. (Wow!) i was forced to wash my hair on a daily basis to avoid this causing a loss of 300 hair daily. But, this did not help. So now, they asked me to see a doctor outside to confirm about this condition. He didn't agree to this. When 6 months went in waste continuing this, i had given up. After complaining about this, i was sent to a senior doctor.

He got my sonography done and concluded that i had pcod (Wow again!), which did not have a cure, but said that the hairfall could be controlled. For the past 7 months, i have been losing 300-400 hair strands daily (Yes i count them), but apparently that is not possible according to the doctor (So i am lying?! Wow).

Ultimately, in the time of 3 years, with 3 doctors, i know that i had folliculitis, fungal infection and pcod??!! (Maybe something else if i had visited other doctors too!!). Instead of treating me, they have gifted me with dandruff and increased hair loss!!
Results: losing 3 times the hair when i started the treatment, very oily scalp, pustules on scalp, dandruff, itching etc. This could not get any worse.
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Sep 3, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Dr Batra's Customer Care's response
Dear Kriti,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jul 18, 2018
Dr Batra's Customer Care's response
Dear Kriti,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jul 25, 2018
Dr Batra's Customer Care's response
Dear Kriti,

Please share your Patient ID or registered contact number for us to assist you.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jul 31, 2018
Dr Batra's Customer Care's response
Dear Kriti,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Aug 03, 2018
Dr Batra's Customer Care's response
Dear Kriti,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™
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