[Resolved] Dr Batra's — not wants to continue and return money | |
I am having itching problem, i had started i treatment from dr batra sambalpur odisha on 10/11/2017. As per doctor advice the course period is two years (24 months) and course fee taken from me rs 19900/ (Rupees nineteen thousand nine hundred) month. But after treatment of 1 month, the problem increased. I visited again 08/12/2017 to dr batra clinic branch and told about my problem to doctor. Her advice, i have to take some allopathic medicine to initially control. I am totally confused, demoralized and unsatisfied with the response of treatments and i told sorry doctor, i lost the faith on your treatments because the problem increased. So kindly return my balance money back after your one month charge. I have send three time request mail for same to her and talked with dr batra costumer care representative mr uday thakur and send him mail twice. But not getting any response from him. Please return my money Prakash chandra joshi Patient code:[protected] M [protected] Was this information helpful? | |
Jan 18, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 Dr Batra's Customer Care's response Dear Prakash, We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest. Regards, Patient Experience Team Dr Batra's™ Verified Support Feb 21, 2018 Dr Batra's Customer Care's response Dear Prakash, We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com. Regards, Patient Experience Team Dr Batra's™ | |
 3 Comments | |
Comments
Dear Dr Batra's Customer Care Team
My self Prakash Chandra Joshi had registered a complain for return my money. I am very shocked when see the status of complain showing RESOLVED. This is wrong. My issue not resolved and no one talked about it. I don't know may be this is the working style of Dr Batra or individual clinic. But I feel they don't bother about any complain and costumer feeling.
My complains was as below:
I am having itching problem, i had started i treatment from dr batra sambalpur odisha on 10/11/2017. As per doctor advice the course period is two years (24 months) and course fee taken from me rs 19900/ (Rupees nineteen thousand nine hundred) month. But after treatment of 1 month, the problem increased. I visited again 08/12/2017 to dr batra clinic branch and told about my problem to doctor. Her advice, i have to take some allopathic medicine to initially control. I am totally confused, demoralized and unsatisfied with the response of treatments and i told sorry doctor, i lost the faith on your treatments because the problem increased. So kindly return my balance money back after your one month charge.
I have send three time request mail for same to her and talked with dr batra costumer care representative mr uday thakur and send him mail twice. But not getting any response from him.
Please return my money
Prakash chandra joshi
Patient code:[protected]
It was showing the issue resolve wich is very wrong. No one tald to me and return the money how it happend i dont know. this is the working style of Dr batra.
My self Prakash Chandra Joshi had registered a complain for return my money. I am very shocked when see the status of complain showing RESOLVED. This is wrong. My issue not resolved and no one talked about it. I don't know may be this is the working style of Dr Batra or individual clinic. But I feel they don't bother about any complain and costumer feeling.
My complains was as below:
I am having itching problem, i had started i treatment from dr batra sambalpur odisha on 10/11/2017. As per doctor advice the course period is two years (24 months) and course fee taken from me rs 19900/ (Rupees nineteen thousand nine hundred) month. But after treatment of 1 month, the problem increased. I visited again 08/12/2017 to dr batra clinic branch and told about my problem to doctor. Her advice, i have to take some allopathic medicine to initially control. I am totally confused, demoralized and unsatisfied with the response of treatments and i told sorry doctor, i lost the faith on your treatments because the problem increased. So kindly return my balance money back after your one month charge.
I have send three time request mail for same to her and talked with dr batra costumer care representative mr uday thakur and send him mail twice. But not getting any response from him.
Please return my money
Prakash chandra joshi
Patient code:[protected]
It was showing the issue resolve wich is very wrong. No one tald to me and return the money how it happend i dont know. this is the working style of Dr batra.
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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I am resubmitting my complaint ID[protected]REFUND OF THE FEES PAID BY ME) AS IHAVE AS i AM NOT AVAILING THEIR TREATMENT.Because it is yet to be resolved.I have not yet heard anything from Dr Batra's .Kindly look into the matter.I HAVE ALREADY SUBMITTED A DETAILED COMPLAINT VIDE ID 1774977 DATED 14TH NOV 2017.
We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.
Regards,
Patient Experience Team Dr Batra's™