[Resolved]  Dr Batra's — Poor response by the managerial person

Address:

New Delhi, Delhi, 110035

Hi,
Last year, I transferred my case from jaipur to delhi, pitampura branch. And from the past one year I've taken treatment in the delhi branch itself. Only the payment was made last month in the jaipur branch since my patient id was attached in a family plan. Since I'm travelling tomorrow, I need my medicines urgently but the clerical staff personnel at the delhi branch is not helping me in any case, neither they are entertaining me if I'm calling them to inform nor they are putting forward my request or looking into the same at the Delhi clinic. Since morning I'm trying to tell them the same, but no response and no help has been done for the same. Being a patient for past one year and my family has been dr Batras patient for the last 3 years. It's very disappointing with such behaviour of the staff. If there is a fault in the system and the case is not being transferred, I think the customer has all the right to collect his medicines timely for effective and uninterrupted treatment. Please look into the matter and I need the medicines by tomorrow urgently since I'll be travelling.