[Resolved] Dr Batra's — professionalism of treatment | |
I have recently started the treatment for my hairloss and hair damage. On the day i had arrived for my first consultation i had received a lot of fake promises in terms of additional benefits such as hvt treatment. But just 1 month after starting the treatment the doctor herself refuses to remember any such claims made. I personally feel that the team at dr batra's kothrud pune is extremely unprofessional. There is absolutely no system of providing patient reminders. Only until i had payed the entire treatment fee i had received complete attention but after paying they immediately transferred my case to a different doctor who seemed amateur. If they claim to be such a big brand they need to get their system right. Was this information helpful? | |
Oct 14, 2017 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Dr Batra's Customer Care's response Dear Neha, We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well-being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better. Regards, Team Dr Batra's™ Verified Support Sep 11, 2017 Dr Batra's Customer Care's response Dear Neha, We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better. Regards, Team Dr Batra's™ Verified Support Sep 12, 2017 Dr Batra's Customer Care's response Dear Neha, Please share your registered patient ID or contact number for us to assist you better. Regards, Team Dr Batra's™ Verified Support Sep 13, 2017 Dr Batra's Customer Care's response Dear Neha, We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you. Regards, Team Dr Batra's™ | |
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batra is making fool.
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