[Resolved]  Dr Batra's — refund amount

Address:New Delhi, Delhi, 110078

Dear sir/mam,

Homoeopathic treatment (Id[protected] was going on since feb - 2018 for acne, but unfortunately did not get any solution yet.

I contacted to concern person/doctor for not getting any response form this medicine, they suggested take medicine and wail for the response. (It happened very visit)

Last visited on 25th may and informed to doctor and concern person, they told we will take senior doctor's visit on june first week for your case review, which was not happened.

Finally this week i called-up to dwarka clinic to check for senior dr. Case review, they said ok will have a remote call from senior dr.in 30th jun.

So i have refused to take any doctor's visit because i don't want this type treatment (Take a medicine and wait for next month's medicine). And not to continue with treatment, i want amount refund only.

Looking forward to your reply with refund amount
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Jul 30, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Dr Batra's Customer Care's response
Dear Sir,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jun 29, 2018
Dr Batra's Customer Care's response
Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
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