Dr Batra's — refund not yet received

Address:

mp nagar bhopal, Bhopal, Madhya Pradesh, 462030

"my id is 1030346
Name - subhram olkh
I had started the treatment about 6 months ago
Since then i have seen no control in my hairfall.
A lot of dandruff has increased after 3 months of treatment.
Black pigmentation had started to develop on my cheeks after 4 months of treatment
Somehow i have got the pigmentation removed to about 60%.
So i dont want yo continue my treatment
Kindly refund my balance amount".

This was the complaint iih had done earlier.
I was told to visit the office where treatment was being done.
I did so and was asked to send mail yo chc bhopal.
I received a pjone call regarding repayment in the month of february.
I gave my bank details.
But still i have not received my payment.

Kindly give a justified reason for the delay and the time by which i m going to receive my refund.
I will wait for the next 15 days.