[Resolved]  Dr Batra's — refund of amount paid patient code[protected]

Address:Mumbai City, Maharashtra, 400022
Website:www.drbatras.com

To sir/madam
With reference to captioned subject i (Patient code[protected] wish to inform you that i have availed hair fall control service of one year (Feb 2017_feb 2018) from your sion clinic. I didn't avail service after one month (Since march) due to getting some infection from service provided by clinic. Hence i discontinued and have requested for refund of same.in my earlier mail i have given all required details but despite my several requests they are showing deaf ears & till date no refunds have been posted in my account. Batra is a brand name, hence i don't wanna go for any legal process bcoz that would affect your brand name.
Please, requesting you again to look into the matter and bestow me by your favour & perseverance.

Thanking you
Jasvinder singh
[protected],[protected]
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Aug 24, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Dr Batra's Customer Care's response
Dear Jasvinder,

We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, your concern will be resolved at the earliest.

Regards,
Team Dr Batra’s™
Verified Support
Oct 09, 2017
Dr Batra's Customer Care's response
Dear Jasvinder,

Our senior doctor Dr. Maya Shah has personally spoken to you & has address your concern. For any further assistance you can write us to at [protected]@drbatras.com

Regards,
Patient Experience Team Dr Batra's
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