[Resolved]  Dr Batra's — refund of money from dr. batra's ultadanga clinic kolkata

Address:Kolkata, West Bengal, 700006

I am souvik nan, patient id[protected]. I took package of 16000 for hair fall control as well as stem cell worth 25600 from dr. Batras ultadanga clinic kolkata. The package of hair fall control was for one year and every month i had to visit the clinic. Now it's all most four months i am taking this treatment, didn't get any result and i am moving away from kolkata so i want to discontinue the service hence want refund. I m not asking whole 16000, but it was for 12 month and i have only taken service for four months hence i request you to kindly refund the money for remaining 8 months.

I have also paid 25600 for stem cell which hasn't started yet and i also will not be able to take stem cell service as i will not be in town for next few years and also i am not interested to take the service. I have paid them 25600 through bajaj finance and paid first three installments. I requested tem to refund the money and to stop the installments but they said dr. Batras doesn't have any refund policy.

It is my humble request to you to kindly stop the rest installments and refund the earlier three installments which i have paid.

Being a consumer i believe i have the full right to get refund for the services which i haven't taken.
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Nov 9, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Oct 07, 2017
Updated by Souvik Nan
My email id : rintu.[protected]@gmail.com
Verified Support
Oct 09, 2017
Dr Batra's Customer Care's response
Dear Souvik,

We will do our best to resolve your issue. Thank you for sharing the Patient ID and clinic details.

Regards,
Patient Experience Team Dr Batra's™
Oct 19, 2017
Updated by Souvik Nan
it's been long I made this complain, till now I didn't receive any calls or mails from Dr. Batras to resolve my issue.
I have also visited the clinic last week but they said me to write a letter but no update after that.
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[protected]@gmail.com this is my mail id please dont mail me thank you.

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