Dr Batra's — Refund of money RS 23000/-

Address:

2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071

Respected dr batra's,
This is regarding the refund of 23000 rs/-
I have taken a hair treatment worth rs 23000/- and completed the payment on 8 march 2020. Due to coronavirus pandemic and sudden lockdown conditions as well as sudden financial conditions keeping in mind the covid 19 situation we have decided to discontinue the treatment. It is humbly informed that my father’s department mprtc an autonomous body of transport department of mp is going to be shut down, the decision has been taken by the government long back. The employees were expecting to get the pending salary of 14 months (April 2019-may 2020) in march 2020. But since the government has not released the funds yet, the employees of mprtc including my father have not received the salary. It is also requested that my mother's treatment is going on for high blood pressure, diabetes, and thyroid. We really need the money. If it is required you can inquire about the disbursement of my father’s salary to the transport department of mp government mantralaya bhopal.
We had talked to the concerned doctor dr. Mazhar qureshi (Bhopal center m. P. Nagar) and informed the clinic about the discontinuation of treatment via call and mail both in march and have not taken the medicines. We have even complained twice in the consumer forum, also my father has visited the clinic thrice regarding this and there is still no progress.
Kindly please take our financial condition into consideration during this pandemic and refund the money as soon as possible. We have even posted a letter to the mumbai head office.
Patient name - palak dubey
Patient code[protected]
Date of payment-08/03/2020
Kindly please reply and make the refund at the earliest.

Sincerely,
Palak dubey.