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Dr Batra's

[Resolved]  Dr Batra's — refund of my money

My Patient id is 871417.

Its been more than one month but Dr Batra is not solving my complaints.
They only contacted me once, may b tat was just a Formality from there side.
After tat, I repeatedly went to their Karol bagh Clinic(Delhi) but no one listen to my Complaint of Refund.

I neeed solution.
I dont know why Batra is spoiling their name.

Waiting to get positive Response
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Dec 18, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Dr Batra's Customer Care's response Dear Sir,

We will do our best to resolve your issue. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Nov 25, 2017
Sailesh j jain's response Saloni jain.
Not happy on u r treatment kindly return they refund amount
Complaint comments 
1 Comment

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Comments

V r not happy on u r treatmen
Kindly inform I refund they amount
Reply
Dr Batra's Customer Care's response, Dec 6, 2017
Verified Support
Dear Sailesh,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Dec 8, 2017
Verified Support
Dear Sailesh,

We have not received your Patient ID. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Dec 11, 2017
Verified Support
Dear Sailesh,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
Dr Batra's Customer Care's response, Dec 12, 2017
Verified Support
Dear Sailesh,

We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™

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    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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