Address: | Preet Vihar clinic |
I had an appointment at your Preet Vihar centre, New Delhi-110092 at 2.00 pm on 15.03.2023 for complaints of sleeplessness and related issues.The appointment was taken online for Dr.Ruchi Arora at the clinic.However, Dr.Neha Raghuwanshi attended the case and took history.She informed that I will have to take minimum package of 6 months for treatment which costs Rs.13500/- .She then got me registered with treatment fees of Rs.13500/- which I paid through my Credit card.The receptionist then informed that doctor's prescription is issued on 2nd visit. Dr.Neha then gave medicines for one week and pharmacist at clinic explained that 2 dose are to be taken daily during morning & evening. My health deteriorated after taking the 1st dose of medicine in the evening the same day with problems like vomiting, loose motions, chest burning, difficulty breathing which was due to negligent high dose of medicine given by Dr.Neha Raghuwanshi.
Further, Dr.Swecha Bishnoi misbehaved when I asked the procedure of refund of Treatment fees as treatment was not to be taken.
I hereby request that I don't want to take the treatment because of severe problems faced after taking single dose of medicine and request you to refund the treatment fees of Rs.13, 500/- charged by you at the earliest in the original source of payment.
Aggrieved Patient,
Rajni Goyal
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