[Resolved] Dr Batra's — Refund Rs 18000/- paid for treatment | |||||
Have registered my case on Jan'2017 in A.S.Rao Nagar, Hyderabad and paid full amount for the treatment upfront. Post one month of the treatment, no improvement was noticed rather my daughter was admitted to a hospital twice and her condition became critical. With respect to it, when we met senior Dr. and back to back had discussion with Zonal Head, Hyderabad, he assured us for refunding of the amount, but till date no response. Hence, the complaint is, when we want to withdraw and discontinue the treatment as the medicine given to her were not disclosed and prooved so harmful for her, it shows the inefficiency on their part.Thus we want justice to what has been done with our 5year old daughter.we want the treatment charges to be refunded as early as possible. Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support May 02, 2017 Dr Batra's Customer Care's response Dear Samit, We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better. Regards, Team Dr Batra's™ | |||||
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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