[Resolved]  Dr Batra's — service

Address:243006

I'm not satisfied from the treatment l am patient and i was taking treatment for my hair loss i live in bareilly and i am taking my treatment from dr barra civil lines bareilly i have taken 6 month plan and in 4 months starting my case study by dr ankur johri and next 2 months by dr nidhi so there is no positive results and my medicine was giving me without chemical or liquid drug it means only dry packet. But in last 1 month for convencing me they are giving me right medicine properly and saying to me you will pay next 6 month for better results. But i think i have not get the right treatment. So please give me a solution.
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Feb 10, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Dr Batra's Customer Care's response
Dear Madhu,

We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jan 08, 2018
Dr Batra's Customer Care's response
Dear Madhu,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jan 09, 2018
Dr Batra's Customer Care's response
Dear Madhu,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jan 10, 2018
Dr Batra's Customer Care's response
Dear Madhu,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™
Complaint comments 

Comments

I have used Batra`s dandruff hair shampoo on 05th Nov.
But I have not received any good result from dandruff shampoo.
I used shampoo till now. But no good result found.

Lot of dandruff in my head & also hair falls.

So bad result of Dr. Batra`s treatment.

My mob. number [protected] .

Arnab Dutta
Dr Batra's Customer Care's response, Jan 10, 2018
Verified Support
Dear Arnab,

We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Dr Batra's Customer Care's response, Jan 11, 2018
Verified Support
Dear Arnab,

The root cause of dandruff has to be treated with homeopathic medicines along with the use of dandruff shampoo. Shampoo only cleans the scalp and maintain your PH balance it cannot cure the root cause of forming dandruff. We advise you to visit our nearest branch, our doctors will analyse your case and develop a personalised line of treatment for you.

Regards,
Team Dr Batra's

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