[Resolved]  Dr Batra's — skin treatment

Address:Mumbai City, Maharashtra, 400070

I opt for a skin treatment in mumbai sakinaka clinic (Jan 2017) and m upset as my money got waste. More then 20 i paid for treatment (Medicine+mizouh glow) all got waste. First my the acne pimples, pigmentation dnt resolved and second mizhou glow treatment my skin become even full rashes on my face near my ear skin got burnt near my chin there were more then 12-15 puss and on my forehead cheek aswell my neck skin also got burnt pls refund my money back m not interested now. I dnt wanna make any more experiment on my skin. Pls refund it's my white hard earned money wch i wasted here. I asked for refund in the clinic he is not ready to give me the refund.
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Sep 22, 2018
Complaint marked as Resolved 
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Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
Dr Batra's Customer Care's response
Dear Pratignya,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Jul 31, 2018
Updated by Pratignya SHETTY
Sakinaka, Mumbai my patience id is[protected]. I called the Dr twice for refund but h dnt gave me saying its not in r policy. My request is pls refund me my money
Verified Support
Jul 31, 2018
Dr Batra's Customer Care's response
Dear Pratignya,

Your Patient ID is protected. Please message us your Patient ID or registered contact number for us to assist you.

Regards,
Patient Experience Team Dr Batra's
Jul 31, 2018
Updated by Pratignya SHETTY
Could u pls concern me whom to msg? Number pls
Aug 02, 2018
Updated by Pratignya SHETTY
Could u please work this case on priority and pls address whom to msg my patient I'd or registered mobile number
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