Dr Batra's — Unsatisfactory service, incomplete treatment and looted by Dr. Jaswant

Dear Sir,
This is Prashant Hitaishi (Patient code:[protected], I visited Dr. Batra clinic (Model town, Ghaziabad branch) and agreed for 1 year treatment plan as suggested by Dr. Jaswant Singh. Being a student and financial issue I choose loan option and started my treatment. Dr. Jaswant and his team was unable to provide satisfactory treatment as a result my hair fall continued. On every appointment I requested to take my case seriously and provide a better treatment.
I opted a combo plan for 1 year medical treatment and 10 Hair Grow therapy but therapy sessions were not done as doctor failed to control hair fall. During pandemic and lockdown in 2020 doctor stopped medicine supply for 1 month and didn't compensate it. Finally stopped my treatment after 1 year in which he provided treatment only for 11 months and no therapy sessions.
Many times I contacted doctor and his team to compensate the 1 month treatment. I requested him to convert my therapy session into medication and continue my medicines but, I didn't receive any satisfactory response.
All this unsatisfactory service and medical treatment lead to a huge financial loss for me as I loaned for this treatment. I have a copy of all the bills, whatsapp chat and request messages I sent to Dr. Jaswant.
Being a student it was a tough time for me and all this affected me physically and mentally. I trusted Dr. Jaswant and Dr. Batras clinic and wasted my money, time and hope that lead to depression. I am not well from last year, suffering from depression. But, finally I have decided to take legal action against all the people responsible for my depressed state and harrashment. I paid Rs. 32160 out of which Rs. 18000 were paid for medicine treatment and remaining Rs. 14160 for grow hair therapy. This doctor cheated and looted me.
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