[Resolved] Dr Batra's — very worst service in bellary dr batra's clinic karnataka state | |||||
Hello sir/madam myself vikas from bellary i am been taking treatment in dr. Batras since 8 months sry i don’t know my patience id the treatment given by dr ashutosh is good & mr. Rishab he is man who done my grow hair treatment also here is one problem for me since last two months back i gone to clinic for taking shampoo there was no stock in clinic & i was going to dubai @ that time but i was adjusted for that not aging shampoo & i have ordered shampoo also till now shampoo not came to bellary almost 3 months over shampoo not came to bellary was they r saying we r ordered already sir but ur not sending their shampoo seriously i am very angry on this matter my hairs started dandruff again i was adjusted to the batras shampoo but now for no reason i m using another shampoo my hairs again started hair losing now who is the responsible??? & one more thing when i was gone to dubai that time my appointment was there but i was not in india i missed my appointment before going to dubai i said that i will take appointment on other day but they not at all called me to take the appointment after coming back to india this is so bad that they r not taking care of there patient & last month also i was gone to take my appointment so on that day doctor was on leave so i thought i will take appointment on next day but also same again they r not made reschedules of appointment & not called me to take consultation of doctor i was waiting that they will call me for appointment but they not called me this is so bad that they r not taking care of there patients in bellary batras clinic totally worst people working expect doctor... Doctor is good. So please see that all should be going in a right way & one more thing please see that shampoo send early this is my request i am loosing my hairs again i have spent so almost 40, 000/- for this treatment but again i am loosing my hairs because of no shampoo please reply to my msg please see that it wont be repeated to other patients Was this information helpful? | |||||
Nov 5, 2017 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Dr Batra's Customer Care's response Dear Vikas, We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better. Regards, Team Dr Batra's™ Verified Support Oct 05, 2017 Dr Batra's Customer Care's response Dear Vikas, Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you. Regards, Patient Experience Team Dr Batra's™ | |||||
 2 Comments | |||||
Comments
Hello madam i have been asked for a free five grow hair sections because i have been again started hair falling now who is the responsible for this not taking care of getting the shampoo please understand i want free five grow hair sections understand my situation because i have been spend lot of amount to the dr batras but now it is again started hair falling i want five free grow hair sections this is a must madam i want the five free sections u can see that i have spent almost 40, 000/- to this therapy now i am having problem of haris falling now who is the responsibility for this say me?? Soo that i need five free grow hair sections again
Dr Batra's Customer Care's response, Oct 4, 2017
Verified Support
Dear Vikas,
Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [email protected], we would be happy to assist you.
Regards,
Patient Experience Team Dr Batra's™
Apologies for the inconvenience caused to you due to the unavailability of specific products at our Bellary clinic. Dr Ashutosh Wahi, with whom you have been consulting and are happy with, has spoken with you to fix your appointment. Basis your hair condition, he will suggest the best treatment for you. For any further queries or concerns you can write to [email protected], we would be happy to assist you.
Regards,
Patient Experience Team Dr Batra's™
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2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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Thank you for sharing the clinic details and patient ID. We will look into your concern and assist you better.
Regards,
Team Dr Batra's™