[Resolved]  Dr Batra's — Wrong Treatment, false commitment to refund money, rude customer service ,mental harassment

Address:	Bangalore, Karnataka, 560017
Website:	www.drbatras.com

Have taken treatment from Dr. Barry's clinic since last 6 months for Hair loss problem . In place of getting positive result things became worst and Hair loss Increased. Inspite of telling doctor about the alarming deformation no step or extra effort was taken . Due to the worsen condition which eventually effected my self confidence and was emotionally distressed. Initially when escalated hardly received any response. People soecially customer facing executives in J.P nagar branch have proper knowledge or understanding. They never cooperated . However hot in touch with ZONAL Head south/ Bangalore. Who addressed the issue and assured refund of the fees paid of INR 27000.
After 2 weeks of the incident didn't receive any call or information from their end, when called to understand the status of refund a very rude executive named KIRAN in J.P Nagar branch answered, he cannot to anything and we can do whatever we want . So it shows the commitment by Zonal head Dr. Batra was false and it was just to divert us for that moment. They are cheating on people. Take money in advance and doesn't refund and harras people and when ask for behave rudely . Inspite of that it's our hard earn white money which they are looking without any right.
Patient name- Nirmita Bhattacharya
Patient id-860375