Dr. Lal PathLabs — Delay in rtpcr report of sample dated 27th April 2021

I gave my sample for covid rtpcr on 27th April 2021, by home sample collection process in haridwar for 3 members.

The sample collection agent told me that within 4 to 72 hr report will be positively generated.

On 29th April, 2021, I got the report of two family members, but still I haven't get my test result.
I have talked to collecting agent several times, evertime he is telling me that they have excalated the complaint on urgent bases..
Request you tto intervene and solve this issue. If you need repeat sample, please communicate on urgent basis as things are already delayed very much.
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