Dr. Lal PathLabs Complaints & Reviews

I submitted my blood sample in Munirka branch of the diagnostic centre for a super four package test, which included the tests prescribed by the doctor in Safdurjung ENT department.
In LFT and KFT section of the report, my creatinine levels came out to be extremely high. I don't have the history of kidney or liver function disorder, and also no sign and symptoms of indicating the same, since I was facing some urine infection, the...

USG level -2 is a detailed anomaly test was conducted within 2-3 minutes while it is a detailed process taking 40-45 minutes. when i talked to the staff there, they misbehaved. I can surely say that no scan was performed only formalities were done and a copy paste report is prepared and handed over to me....

I submitted sample to Dr lab for urine routine and culture on 5th Nov 2023 under lab id[protected] due to my pregnancy case.
On 7th Nov I got report with sample contamination message which I informed to the person who came for home sample collection.His name is Mr Raju.I told him the whole thing and shared report too.He mentioned to me that I need to share sample again and I don't have to pay for repeat sample.As he is regular person...

Dear Sir / Madam
I had got my wife Arya bala evaluation done at your Lab under Lab No[protected] on 15 Aug 23..and till date the evaluation is partially complete, and in previous incident the lab report of my Daughter's Shreya Panda evaluation done at your Lab under Lab No[protected] on 15 Aug 23 was incorrect, and no fresh sample collection as advised by Lab Coordinator ex HO has been coordinated till now, despite telling them...

This is with reference to the blood sugar report ( lab no.[protected]done in rajendra nagar ghaziabad dr lal lab The report is completely wrong as the sugar level fasting is around 120-160 for the patient but as per the today’s report it is 246 which is completely wrong. Moreover last week of this date report done from dr lal labs, the sugar level was 125(lab no[protected] may 2022) The test was re done on 8 june 2022 ( sugar level...

Doctor's prescription was shared with them, still they did the wrong test, The test mentioned in the prescription was KFT and they did LFT. I registered complaint on 19.06.23 after that I kept calling them and they kept telling me to wait for another one hour . Finally On 21.06.23, I got a call from their customer care executive stating that it was all my fault and that I told them to lft, However when I booked the test, I told the person...

Hi,

We have given the blood sample of my wife for double marker and magdum hospital lal pathology collection center.

At that time the representative didn't asked for NT scan only asked for latest Scan even after showing the prescription and all the report.

Next morning the representative asked for NT Scan report copy to which we said it's not done yet so they said then we can hold this once...

Lab report number:[protected]

My sister was showing extreme fever and weakness. The doctor asked to do blood test and I paid 1750/- for this blood tests on 27 March 2023. The result was shown to the doctor who said it was just viral fever. But mys ister kept getting worse and worse that she is hospitalized. Another blood test was done and it showed typhoid and low platelet count. My sister had to go through so much trouble....

[protected]
Deepali...

On[protected] Lab No.[protected] reported my Fasting Sugar was 102 and Post Prandial was 91. In my last report on[protected] Lab No.[protected] shows same value Fasting sugar 102 and PP 91. Is it possible last two reports are same. I thing some mistake done from my side. My faith will be loss from you if you not corrected my report or take another blood sample free of cost.

Please find the attachments of Both the report copy...

I am 44 years old, and I am suffering from major pain and going though various test to diagnosis the problem.
I choose Dr. Path Lab because of their reputation and as my treatment depends on test results. I have gone for "ANTI-CCP" (Lab No:[protected] Test and as per PathLab result report is Negative and my doctor asked for further test and started medicines. I have visited Max Hospital, Saket and as per Max Hospital result of the...

Customer Complaint Number: CMP[protected]

Have not received reports for almost a month now. We were told 10 working days. The website indicated report was to be available on 23rd Oct 2021, the that changed to 25th Oct 2021. It is 3rd Nov today and almost a month. Have been escalating the matter with Customer Care Call center and they have been promising to call back.

Only call back is from Call Center supervisors...

My experience with your organisation in Chittaranjan, West bengal is pathetic. The staff name Basudev Dutta is very rude and dirty and he is literally uneducated and only want money. My wife and I facing an issues like Wrong Test Report, Misbehaving nature, mobile number incorrect even wrong age entered on report . This is all when we are dictating each and every thing. My wife's treatment is depend on this report as she is suffering with...

Sir I regularly come to your lab for getting my Thyroid (TSH )check . From last 3 times it was coming in limits but this time it has shooted up alot (12.17) How is that possible when I am taking the same medicine on regular bases. After every three months I get it checked. That is why I have doubt in my report
So I want to get it checked once again free of cost
Please acknowledge my request...

I have a complaint against you that I did TSH test of my ten years old daughter at Buchpora, Srinagar, Kashmir. The result of TSH test was 11.78. And we did the same test in SKIMS Soura, Srinagar and the result of TSH is 6.05 . WHY WHY???????? THIS BIG DIFFERENCE....

Dear Sirs,

I am sad to say your services stink and are utterly unprofessional. My name is Ramkrishna Sinha Roy and my Lab ID No is[protected]. my e mail ID is [protected]@gmail.com

My report was due yesterday. the 25thy of June 2021. Till now ( 26th June 2021 afternoon) all I can see on your website is an Interim Report of 12 pages with the Urine ACR Test report missing. So for the last 20 hours your system is showing...

I went to Dr Lal Path labs, Thakurdwara and requested them for a Fever Panel. On the call, they have told me that need to collect blood and urine samples but as soon as I reached there they have only collected blood sample and when I reminded them about urine sample they declined by saying there is no need to urine sample. Due to this i have not received my final reporta as urine results still needs to be followed up. Because of their negligence...

This is to bring to your kind attention that I had given blood sample at Dr. Path Labs, New Rajender Nagar and I was given Lab No.[protected] on 16/06/2021 for Tests of HbA1c and Random Blood Sugar. When I collected my Report, I was shocked to see the reported value of 658 which put me in deep depression and not accepted at any cost. I raised a complaint in this regard with Service Request No. REQ[protected] and it has not been resolved till...

I have got two reports one is lab report and one is wellness report first thing both are mismatch in the values.and second thing no name written on the wellness report. How can I know both are my reports as both are mismatching. And customer care and lab people are very poor knowledge.realy disappointed.will not use Lal pathlab next time...

Dr Lal sent me wrong report on my 2 different samples on 2 days.Doctor too said report is wrong and value is too high for patient to bear.

I cross checked with other lab and got the correct report.Dr lal gave me PR/INR above 5 which is totally wrong as patient had showed no symptoms if we consider the report correct.Got correct report with PR /INR 2.10/2.60

It's metally traumatizing patient for such unethical...

Given below is a copy of the bill paid to Lal PathLabs got urgent blood tests for covid patient Prabhat Kumar. Despite umpteen calls and messages they are unable to give the report which was promised for 15/4/21. Today is 17/4/21.

Regd. Office Customer Care E-Mail
Fax
Registration Location Phone
Web
Dr. Lal PathLabs Ltd., Block E, Sector 18, Rohini NEW DELHI[protected]
Customer.[protected]@lalpathlabs.combr...

I had given my blood sample on 7th of December in the morning and afternoon for the serum cortisol test and the report came on 13th of December 2020. The report was wrong because the team repeated the sample. So again i was asked to give the sample and the report for it was given to me on 22nd March 2021 ( a time gap of more than 3 months ). They did not even Whatsapp or Gmail the report to me. I had to visit several times for a single report.Also...

I am very disheartened to not get the invoice of my lab tests even after repeated reminders. I needed them for reimbursement. They even don't provide original pamplets. The pamplets they brought were photostat copies with only test name mentioned (NO RATES) . They verbally told me about the tests. And when i gave sample they told me to provide me bill on watsapp in 1-2 days. But i never got them even after calling multiple times. Even the...

I booked for testing for dated 18th October 2020at 7-30a.m. The prescription was sent by whatsApp. Accordingly an SMS was sent from your end saying that amount Rs. 555/-would be paid. The phlebotomist, might be Gopal Mondal came and asked me to pay Rs. 875/- including collection charge. In reply he told that Rs. 555/- was given for the test FT4 & FBS only, and testing of TSH would not be done. I told him that the rate was given against sending...

My wife is pregnant. Dr. suggested to carry out routine blood test. We contact Lal Path lab in Tilak Nigar BHEL Jhansi (U.P). The concerned came at home and collected the sample. Sample collected on 19.09.2020 at 2:11 P.M. Report having No.[protected] received. As per the report Hemoglobin level is 16.90 which is beyond the limit. Similarly PCV is 48 and RBC Count is 5.47.

When we consult our doctor to show the result of the...

I went to lab at 11AM onwards for full blood test worth Rs. 2299/- . I have asked for the test and the attendent didn't even tell me or asked me about that the morning diet. I wasn't aware of that too and she took the blood sample. When i got my result and I'm shocked. My uric acid was increased, differences in RBC and WBC, Cholesterol was increased, Gastritis was increased and many more tests.

I am totally disappointed with...

I got my covid antibody test done by DR PATH LAB on 13/7/2020, 10.19 am
As you can see my report date the sample was collected at 10.19am and received at 2.40 pm as per report ( pic attached)
I am not satisfied with the sample collection and revived time i thought this report is being monopolized
Please consider and get back to me
Thanks
Amit Dhir...

My mother has tested report for creatinine on 15 Aug where he gave the report on 16 Aug and creatinine was 10.10 same as hemoglobin i immediately came to know that this ### has simply copy pasted the number and this report is huge waste wrong i agin take my mother to other pathology and examine the same and from there on 18 Aug i got report where the creatinine was 7.49 and lal path lab dosen't even considering that they are wrong...

I was suffering from symptoms like frequent urination as well as incontinence for several days. After my urine culture came normal, i went to have an ultrasound at the lal path labs (Najafgarh). It's been almost a month that had an ultrasound and the report came back perfectly normal. Because of that wrong report, the doctors kept treating me for uti and then some other doctor treated me for overactive bladder. I had to take lots and lots...

I have tested for tsh on7-8-2020, via home collection, according to their report my tsh level is 17, but i got a doubt over that, due to the suggestion by my dr., and i rechecked it twice by 2 labs on very next day[protected], they have reported the tsh reading of 7.8 and for cross checking as wel, i have tested for my antibodies (Tg and tpo) as well, those were normal as well, this shows the fraud done by lal path lab (Delhi), even when...