Dr. Lal PathLabs
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Dr. Lal PathLabs Complaints & Reviews

M
Mehta Garima
Nov 23, 2023
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Sample contamination

Address:Dr lal Ajay Fpsc noida sec 12 Shop number I-3 Near Metro Hospital sector 12 Noida
Website:www.lalpathlabs.com/book-home-collection-new/north-dncr/WM17S/Swasth-Super-4-full-body-checkup?utm_source=Google_SEM&utm_medium=SEM_CPC&utm_campaign=North_DNCR_Brand&Vendor=SEM_DNCR_BK_EM_FBD&

I submitted sample to Dr lab for urine routine and culture on 5th Nov 2023 under lab id[protected] due to my pregnancy case.
On 7th Nov I got report with sample contamination message which I informed to the person who came for home sample collection.His name is Mr Raju.I told him the whole thing and shared report too.He mentioned to me that I need to share sample again and I don't have to pay for repeat sample.As he is regular person...
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V
vmaniyar
from Bhiwadi, Rajasthan
Oct 2, 2023
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Hand clogged after sample submission

Address:Flat no. 201, Daffodil tower -C, omaxe panorama city, Bhiwadi-301019

Lab id[protected],
I hv given sample on 1st oct 23 at your CC5881.
I am under extreme pain in my hands with blue clogging around the sample collection point.
No solution so far provided by centre. I hv to rush for medical support, scarred on current condition of my hands...
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P
pradipto nandi
from Mumbai, Maharashtra
Sep 13, 2023
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SERIOUS RISKS from CALLOUS staff supported by BLATANTLY LYING SENIOR MANAGEMENT

Address:12th Floor, Tower B, Sas Tower, Sector 38, Medicity, Gurgaon, Haryana, 122001 Phone Number 91 124 3016557
Website:www.lalpathlabs.com

SHOCKING how senior management's SHASHI RANJAN, NEERAJ KUMAR and ARUN GAUTAM have been trying every UNETHICAL trick they could, to COVER UP for all the CALLOUS staf[censored]nder them posing SERIOUS MEDICAL LAPSES to super senior citizens, for motives known best to them.
REFER: IMAGE ATTACHED
FYI : CEO Bharath Uppiliappan is in the know and we are awaiting his response, WILL UPDATE, IF AND WHEN. Please WATCH THIS SPACE.
br...
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Address:Kolkata
Website:www.lalpathlabs.com

My name is Avishekh Das, resident of Kolkata, Registered Mobile No. [protected].
Since, 2021 I've been using Dr. Lal Path Labs app in mobile & have taken multiple tests.

Yesterday, on 25.08.23 my mother visited Doctor & he suggested a Sputum Test for cough. I called up Lal Path Customer Care & spoke with Mr. MANDEEP SHARMA & told him about the test & he himself booked the test from his end & I paid for it as usual.br...
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R
RK Panda
Aug 16, 2023
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Incorrect & Partially Complete Lab report

Address:[email protected]

Dear Sir / Madam
I had got my wife Arya bala evaluation done at your Lab under Lab No[protected] on 15 Aug 23..and till date the evaluation is partially complete, and in previous incident the lab report of my Daughter's Shreya Panda evaluation done at your Lab under Lab No[protected] on 15 Aug 23 was incorrect, and no fresh sample collection as advised by Lab Coordinator ex HO has been coordinated till now, despite telling them...
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T
tarun.modi09
from Noida, Uttar Pradesh
Jul 27, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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Compensation for wrong report

This is with reference to the blood sugar report ( lab no.[protected]done in rajendra nagar ghaziabad dr lal lab The report is completely wrong as the sugar level fasting is around 120-160 for the patient but as per the today’s report it is 246 which is completely wrong. Moreover last week of this date report done from dr lal labs, the sugar level was 125(lab no[protected] may 2022) The test was re done on 8 june 2022 ( sugar level...
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K
kaushim
from Delhi, Delhi
Jun 21, 2023
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Lab test

Website:www.lalpathlabs.com

Doctor's prescription was shared with them, still they did the wrong test, The test mentioned in the prescription was KFT and they did LFT. I registered complaint on 19.06.23 after that I kept calling them and they kept telling me to wait for another one hour . Finally On 21.06.23, I got a call from their customer care executive stating that it was all my fault and that I told them to lft, However when I booked the test, I told the person...
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D
DR Dhiman
from Dirba, Punjab
Jun 13, 2023
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On line payment issues

I capt. Desh Raj Dhiman would like to submit my complain regarding online payment to lalpath lab at Sai NABH hospital Dugga hamirpur. The payment options are like only cash they do accept. The patients are suffering with such a big problem the ATM is also one km from the venue. To pay big amount like 5000 and above is difficult for every individual. In current time no one carry such a big amount. So patients are running to other places for...
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Hi,

We have given the blood sample of my wife for double marker and magdum hospital lal pathology collection center.

At that time the representative didn't asked for NT scan only asked for latest Scan even after showing the prescription and all the report.

Next morning the representative asked for NT Scan report copy to which we said it's not done yet so they said then we can hold this once...
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V
Vipul_M
from Delhi, Delhi
May 11, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philanthropist intentionally delayed visit and caused grave inconvenience

Website:www.lalpathlabs.com

Philanthropist intentionally delayed the visit and caused grave inconvenience to the patient as she is a kidney transplant patient and it is very difficult for her to hold urin and keep empty stomach. The complaint launched no.
CMP –[protected] and no proper action was taken against the person. This way it is causing lot of frustration to reschedule the appointments and again pain for the patient....
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S
Santosh Dewani
May 4, 2023
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Wrong Gender in report

Wrong Gender in report...
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J
Jyoti797
Mar 1, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False blood report causing the patients critical inconvenience

Address:#167, Sector 22 Rd, Sector 22A, Sector 22, Gurugram, Haryana 122017 Call: 09899997959
Website:Dr Lal Pathlabs

Lab report number:[protected]

My sister was showing extreme fever and weakness. The doctor asked to do blood test and I paid 1750/- for this blood tests on 27 March 2023. The result was shown to the doctor who said it was just viral fever. But mys ister kept getting worse and worse that she is hospitalized. Another blood test was done and it showed typhoid and low platelet count. My sister had to go through so much trouble....
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S
sunilahuja101
Nov 7, 2022
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Non receipt of blood test reports

Address:NEW DELHI

I am a senior citizen with diabetic condition.My blood sample was collected by Phlebo at about 7AM on 06Nov22 vide lab ID no[protected].However the report of HbA1C test has not been received even after 40 hrs of collection of sample and repeated reminders to the customer care. This is causing delay in review of my medical condition by the Doctor.
Dr Pathlabs is to be held responsible for any deterioration in my medical condition.br...
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A
AarushiB
Nov 6, 2022
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Wrongly blood drawn from arm

Address:Saraswati garden, Mansarover garden
Website:Www.lalpathlabs.com

My mother went for Thyroid peofile test at Dr lal path labs in Mansarover Garden branch. The lady who took the blood from my mother’s arm was so careless and injected the injection at the wrong place to draw blood. After drawing blood, the flow did not stop and the cotton swab was filled with blood completely and later she put a band aid on it without accepting her fault. It has been 5 days already now and a large bruise has been formed...
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A
aggdhruv
from Noida, Uttar Pradesh
Oct 10, 2022
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Delayed Report and Useless Customer Service

I believe Dr Lal PathLabs are very busy in making money reason being not taking things seriously and Mia-committing their clients. I have been told that I will receive my Biopsy report by 7th Oct after submitting on 1st Oct 2022. After following till 10th Oct I am submitting this complaint that how these business guys harass a people like us. All the time I called them they say that “Reports are ready only pending for Dr. Approval” seems...
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P
PankajKumar1977
from Noida, Uttar Pradesh
Oct 7, 2022
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund was rejected for the delayed report

Address:Narayani Diagnostic Center, Manpur, Gaya, Bihar, India
Website:www.lalpathlabs.com

I took my wife to Narayani Diagnostic Center in Manpur, Gaya, Bihar for some tests i.e. CBC, CRP, Widal, Urine Routine Examination, Malaria and Dengue Serology as suggested in the Fever Profile mentioned by Dr. Faizan Ahmed.
But..
I received only the reports of CBC, CRP, Widal, Malaria and Urine Routine Examination on 03/10/2022 as per the committed time period. The patient had to wait one day extra due to delay in the reports...
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P
PushkalDubey
from Gurugram, Haryana
Oct 5, 2022
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Delayed report

Address:Lalpathlab sector 14 Gurgaon

Test was conducted on 2nd oct 22 morning and it was promised that report will be provided by evening same day. Since report was not generated as per their promise, I called the customer care and requested for refund. They acknowledged that it was fault of lab and promised that I will receive call back within 3-4 hours for refund same day but didn't. I called again on 3&4th October in evening around 4-6 pm and again they promised for call...
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R
ram vinay maurya
Sep 10, 2022
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Extra charge taken by deepak collection centre Mau

Address:Khwajahapur Mau ballia morh

Respected sir
I have charge extra money by Dr lal path lab collection centre(deepak collection center mau) total bill Rs940 but he taken Rs1500, I have call to Dr lal path lab customer care no so many time but till date I have not getting any resolution.Kindly give a proper solutions

Lab no[protected]
Patient name-Pooja Maurya
Mob no.[protected]...
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A
Akash Pahuja
from Gurgaon, Haryana
Aug 27, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
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Harrasment by Dr lal pathlabs, health loss

Hello,
i had got a CBC done on 26th Aug morning. i get a message to check report online.when i check report to show to doctor as had an appointment on 27th, it says repeat sample. Now at 2.30pm i call up customer care, i am told due to technical issue you have to repeat sample and I will book a slot for 28th. This is a pure pure harrasment, if there was a technical issue why Dr lal did not call me the same day and sent an executive...
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D
Deepali Dadhich
Jul 25, 2022
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Mismatch of Test

Address:WZ-89, Mohan Nagar, Pankha Road

[protected]
Deepali...
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V
Vandana Guleria
from Noida, Uttar Pradesh
Jul 20, 2022
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Rude Behaviour of Dr Swati Kansal

I visited Dr Lal Pathlab for my ultrasound today dated 20 July 2022. I almost waited for 2 hrs to get my token and finally got turn to meet Dr Swati Kansal in sector 18 lab, first of all her assistant was so rude to communicate and later Dr just refused to do my ultrasound as my bladder was not full, I told her that I am suffering from severe pain from last one week in my lower abdomen and as I am a working women I have specially taken leave...
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R
Ragini Gaur
Jul 4, 2022
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Complain for late pp collection

Address:Khargapur, Gomti Nagar, Lucknow

मैं ये complain हिंदी में लिख रही हूं ताकि सब पढ़े। मेरा नाम Ragini Gaur है। हम अपने collection Dr. Lalpath labs, खरगापुर, गोमती नगर, लखनऊ से कराते हैं। हमसे बोला जाता है कि 8 बजे तक fasting collection हो जायेगी, पर 9 बजे...
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P
Praveen Saksena
Jun 5, 2022
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Stool Test

Had booked LFT alongside stool test on 31st May with lalpath.Guy named Mujakkir came and took the blood sample. Was going to come for stool after 2 hrs, then on your request promised to come next day .Despite calling him 7 times, he did not respond. I called customer care who gave me repeated assurances at least 4 times that someone will come in 2 hrs or 4 hrs.. Customer care each time said that they are escalating her case.Yesterday after...
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Website:[email protected]

?...
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G
gyanarjan agravanshi
May 14, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
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Very poor service...

Lazy staff ... irresponsible...worst service ...report delayed for too long ...never recommend not refer any of my patients to lal path lab...
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M
mohit.kinga
from New Delhi, Delhi
May 9, 2022
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Report not recieved

I am mohit mehlawat.i gave my sample today for covid test.i didnt recieved my report yet.plz send it asap.my id is[protected].phn.no.is [protected]...
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D
from Hāora, West Bengal
May 5, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last two reports value are same. Is it possible ?

Address:NABADWIP

On[protected] Lab No.[protected] reported my Fasting Sugar was 102 and Post Prandial was 91. In my last report on[protected] Lab No.[protected] shows same value Fasting sugar 102 and PP 91. Is it possible last two reports are same. I thing some mistake done from my side. My faith will be loss from you if you not corrected my report or take another blood sample free of cost.

Please find the attachments of Both the report copy...
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H
Haji Showkat Ahmad
Mar 23, 2022
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Sir all staff not experienced technicians

Address:Ld srinagar

Sir all staff not experienced technicians plz change your staff
Branch address ld srinagar near ld hospital

My cell no [protected]...
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Address:B.Narayanapura, Mahadevapura, Bangalore
Website:www.lalpathlabs.com

Visited Lalpath Labs, B.Narayanapura, Mahadevapura for fasting blood sugar and HbA1C. Paid the money. The technician pierced on both the hands but could not collect sufficient blood and she wanted to pierce at 3rd place as well. I did not want to become a test item for them and dropped the idea of getting tested after fasting for 10hours.
Date: 23/03/2022...
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P
Pranisha Goyal
Jan 27, 2022
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Delayed reports and no response

Address:Nirvana Courtyard,Sector 51
Website:Dr.Lal path labs

This is complaint regarding Lal Path lab..Nirvana courtyard, Sector 51.
I was given the confirmation on phone that i would receive the reports same day and i specifically asked them and told them the urgency of the reports. Because my patient's chemo depended on these reports.The reports are delayed and there is no response from the shop as well....
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