This is to bring to your kind attention that I had given blood sample at Dr. Path Labs, New Rajender Nagar and I was given Lab No.[protected] on 16/06/2021 for Tests of HbA1c and Random Blood Sugar. When I collected my Report, I was shocked to see the reported value of 658 which put me in deep depression and not accepted at any cost. I raised a complaint in this regard with Service Request No. REQ[protected] and it has not been resolved till date and time to my satisfaction. Really its a hell a lot now. At Dr. Path Labs people are sitting only for the sake of mentally disturbing the customers. Now if you people have little bit self respect and respect for your parents then give respect to the customers and compensate my complete amount given for the testing of sample at the earliest.
Earlier I had put my complaint on this platform with the aim that I will get some justice. But unfortunately I got a response from the vendor in which I faced some fraud calls in which I was asked to give the secret code of my debit card and the secret OTP for refund purposes. By mistake I had provided the same and instead of getting the refund I lost my Rs. 19/- saying that it was bank charges which is totally fraud.
No vendor asks for the secret code and OTP from the customer while initiating the refund for any wrong error. This is the first time that Lal PathLabs people have done this. Earlier also I had taken refund from different vendors but nobody asked such type of questions and for initiating the refund vendor just asked for the bank account details and nothing else. Also the bank charges you have taken in terms of Rs. 19/- that also no vendor charge. This is totally wrong fraud concept. If the refund according to Lal PathLabs is initiated then it should reach to my account without any hassles but Lal PathLabs fellows are asking me OTP which tjey are not authorised to ask to a particular customer. Dr PathLabs has earlier given totally fake test report to me and now giving a such high shock to me in terms of giving the refund which is a totally wrong fake concept. If by fair means you can give the refund then give. These people asking me the CVV code and the secret OTP which nobody is authorised to ask. At this platform if the consumer is not getting justice by fair means then this there is no use of forum. Now my request to this consumer forum is that kindly take strict action against Lal PathLabs as fellows working there has once tried to bankrupt my bank account instead of giving me refund. Otherwise where goes the consumer if he didn't get proper justice ????? Was this information helpful? | 
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