[Resolved] Dream11 — Fair play violation
Delhi, Delhi, India
Sir i was received 1540 on 8 of october. When i made it for withdraw on 13 of oct they was showing 640 and remaining 895 was cut due fair play violation. Sir i made a league and earned those money by challeging my friends. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account. I credited my money from my bank account sir can u pls give me answer how can i get it.
Complaint marked as Resolved Nov 15, 2016
[Nov 04, 2016] Dream11 Fantasy customer support has been notified about the posted complaint.
Verified SupportDream11 Fantasy Customer Care's response, Oct 15, 2016
Hi Sai kiran,
Our risk team has noticed that you have created multiple accounts using one common referral link and earned the cash bonus unfairly. Moreover, you have also joined leagues among your own referred accounts and the team created were too inferior to win any leagues, which prove it was a deliberate attempt to transfer the referral bonus from one account to other in the form of winnings. This activity is in violation of our Fairplay policies. and unacceptable, your withdrawal request has been canceled to make up for the amount that you accumulated unfairly. We request you to continue playing with one account so that you do not face any issues with regards to withdrawals in the near future.
We hope that the above have resolved your query. If you wish you seek for further clarifications, we encourage you to write to us at [protected]@dream11.com. We are eagerly wait for your response.
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