Claimed

Dream11 Fantasy Complaints & Reviews

dream11.com

2.4

Updated: Apr 19, 2025

Complaints 2771

Resolved

1244

Unresolved

1527

Good! Dream11 Fantasy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Dream11 Fantasy step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Dream11 Fantasy

Having problems with Dream11 Fantasy?

File a complaint and get it resolved by Dream11 Fantasy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Dream11 Fantasy

Dream11 Fantasy reviews & complaints page 138

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi

Website: dream11

Sir i was received 1540 on 8 of october. When i made it for withdraw on 13 of oct they was showing 640 and remaining 895 was cut due fair play violation. Sir i made a league and earned those money by challeging my friends. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account. I credited my money from my bank account sir can u pls give me answer how can i get it....

Helpful

125 other people found this review helpful

125 found this helpful

Address: Mumbai City, Maharashtra

Website: www.dream11.com

Dear sir
I played games on dream11 (It is a site on which u can play and win real money on live matches of cricket) and i won money but when i tryed to withdraw the money (A sum of 2500 rs) and after that money is not credited until 10 days know they are saying that u have violated our fairplay violation so sir plz look at this matter plz
Thankyou
Yours truly

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110046

Website: Dream11

Team name kadarsh11 transactional id uw201609031733124529259 the amount of 200 is not credit yet plz do something otherwise i will go to consumer court and cyber police and i will close your whole site. Dream11 are playing with the emotion and money of public and you have to pay for your this foolish act. Your site has a good reputation and you must mantain it you should refund money or do real time transaction.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Fatehabad, Haryana, 125053

Website: dream11

Sir dream11 main maine koi fraud nahu kiya fir bhi mera saara balance deduct kar liya mere account main total 494 balance tha 250 legaue won ke the 244 refer ke the aur mera account dream maine pahle bhi 300 rs deduct kar diya tha but ab maine koi bhi fraud nahi kiya dost ko refer kiya aur uske mobile m account verify kiya fir bhi mera balance deduct kar diya sir please refund my balance

+1 photos

Sep 2, 2016

Complaint marked as Resolved

Email id:[email protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

Website: www.dream11.com

Dream11 says that i have done fraud in referring i can show dat i done the referral exactly without fraud nd they detected my money please help me nd reactivate my account...
Tramsaction id:ww[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nainital, Uttarakhand, 263139

Website: www.dream11.com

Hey.. I am confused in verifying bank in dream11.. It shows that i can give bank statement, passbook statement or cheque statement.. I want to know that if i upload a picture of my cheque book of front in which my name and bank details are written. Is it sufficient or anything more needed..? Kindly give your valuable response as soon as possible.. I am waiting for it

Nov 7, 2016

Complaint marked as Resolved

Verified Support

Jul 18, 2016

Dream11 Fantasy Customer Care's response Hey, kindly upload the bank statement or a passbook or the cheque book which includes the Name of the account holder (Matching the PAN card name), Bank account Number & IFSC code/BRANCH Name for the bank account proof so that we can immediately begin the verification of your Dream11 account. For more information, you can get in touch with our Customer Success team at https://fantasycricket.dream11.com/in/contactus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

Website: www.dream11.in

Hi sir/madam
I am won the 400 rupees amount to fantasy cricket league, i am not geetting amount to my account because i am using same ip addres join the league same ip address you won the amount, i am staying in pain guest me and my friend using wifi in pg join the league with same ip address. So cancel the with draw amount fraud game ur playing, please take the complaint refund my amount.
My transtacticon id:uw201606201054062944242

Jul 17, 2016

Complaint marked as Resolved

Mail:[email protected] Mob:8050826813

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Hi me and friend living in same room. So we are playing dream11 with same ip address. Cant we play n use same ip? One game me my friend joined same league and i won. But dream11 people saying that unfair amount.
Ven i won some others leagues 300 with fair amount. So they are taken my total amount unfair 300 money (Dream11 saying) and fair money 300. So totally i lost 600. Cant we play together? We are living 4 people in a room and using same wifi. So, rectfy my problem and sort as soon as possible, given my money 600 back.
My mail id: rajkumar. [protected]@gmail.com

My transaction id: uw201606090427463513478

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Website: fantasycricket.dream11.com/in

Hi, my account deactivated without any intimation. If im loging to that account its showing your account is deactivated. I won 300rs submit req docs and verified success.. Even i won money with fair but they deactivated my account after verification success of next day. We 3 people living same house cant use same ip address.
Pls activate my account and give my money back i won fairly. Its too bad on dream11...

My dream11 id: u. [protected]@gmail.com

Nov 4, 2016

Complaint marked as Resolved

Verified Support

Jul 11, 2016

Dream11 Fantasy Customer Care's response Hi, your account has been activated on Dream11. We request you not to create multiple accounts, else your account will be blocked. We want only genuine gamers to play on Dream11 and any fraudulent activities detected may lead to your account being deactivated. For more information on what's not allowed on Dream11, please refer to 'Dream11 Don'ts' in our FAQs https://fantasycricket.dream11.com/in/frequently-asked-questions

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751019

Website: www.dream11.com

I m an engineering student as perhaps most of my friends have playing this game i have seen a lot of problem in this sites we have a large evidence for fraud case with proof as given by your sites. A last chance i m giving u plz shut down otherwise make sites without paying money. Dnt understimed the words. I my prence 40 cllgs of engg frds here in bput, odisha.
Thank you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

Website: www.dream11.com

Dear team,

Please be informed that my account with dream 11 has been deactivated without paying me the winning amount of 1400/-. I have sent the mail to help desk before 2 days, but not got any respond nor solutions.. This is not a way to deactivate the account. They should intimate before if they required any details. Need your kind attention get this resolved asap.

My account details is gigil. [protected]@gmail.com

Jun 23, 2016

Updated by Gigil Sebastian Dear Team,

Please be informed that my account with Dream 11 has been deactivated without paying me the winning amount of 1400/-. I have sent the mail to Help desk before 2 days, but not got any respond nor solutions.. This is not the way t deactivate the account.. It would have been intimated to us, in case a problem. Need your kind attention get this resolved ASAP.

My account details is gigil.[protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Website: www.dream11.com

I have received a mail that the money is initiated into my account number on[protected] at 12.38 pm through neft. Still no money is credited.
Please check it. My account number is [protected].
Client reference number is:160610922301130091543581172635
Bank ref number is:n[protected]
Payment details:alhpy9526b
Ifsc code:andb0000420

Dream11 Fantasy customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522202

Website: fantasycricket.dream11.com/in

My account has been deactivated and i have sent a mail to you, if it is because of creating multiple accounts from the same ip, i would like to let you know that i have two more brothers with me and they use the same system that i am using right now, so it is their account, you have to be sure before deactivating accounts, i request you to reactivate my account

Mail id : [protected]@gmail.com

Nov 12, 2016

Complaint marked as Resolved

Verified Support

Jun 23, 2016

Dream11 Fantasy Customer Care's response Hi, thank you for writing to us. We have rectified the issue. Your account should be active now :) Do get in touch with us on https://fantasycricket.dream11.com/in/contactus in case of any further queries/issues.

View replies

L

Libin Nedooli

from Cherthala, Kerala

Feb 7, 2017

Please reactivate my account as I didn't create multiple account. So I request to reactivate my account.

Mail id: [protected]@gmail.com

L

Libin Nedooli

from Cherthala, Kerala

Feb 8, 2017

Sir,
My Dream11 Account is Suspended. Please Reactivate My Account. I have sent you mail four times for reactivation of my account on your E-mail [protected]@dream11.com but my account is not yet activated. Please help & Reactivate My Account

Mail id: [protected]@gmail.com

P

pavan shekokar

from Pune, Maharashtra

May 20, 2017

+1

Sir,
My account is suspended . I have only one account on my device, you can check details for sure.
I dont make any suspecious activity with dream 11 .
I followed your all terms and conditions
But still my account get suspended.
Im requested you to reactivate my dream 11 account ...
Im eargly waiting for your reply...
.
My mail id :- [protected]@gmail.com

M

Manohar cool

from Hyderabad, Telangana

Jan 26, 2018

my account has been deactivated plz help plz email [protected]@gmail.com

M

Miririfan

from Riasi, Jammu and Kashmir

Apr 28, 2018

I play fair game not create any violence in dream 11 please restart my dream 11 account suspension
Email id: [protected]@yahoo.in

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu, 641021

Website: fantasycricket.dream11.com/in/?_ga=1.192813795.897236541.1464081410

My account has been deactivate.
But I don't know why they did it.
I just log off and log in today they told your account has been deactivated.
I not verified with bank and pan.
But I have my winning amount as 680.
I'm use it near by 1 month.
I want my dream11 account to be activated again as soon plz.
I planed with this money many.
Thanks

My email id is : gopal.[protected]@hotmail.com
Phone number is : [protected]

+1 photos

Nov 6, 2016

Complaint marked as Resolved

Verified Support

Jun 15, 2016

Dream11 Fantasy Customer Care's response Hi, verification of your PAN card and bank details is an important step in ensuring we have only genuine gamers playing with us on Dream11. Kindly visit https://fantasycricket.dream11.com/in/contactus for further queries or simply reply to the email that has been sent to you. Our compliance team will look into it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 712222

Website: mumbai

My dream11 account is fully verified with pan card and bank account
My team name is harshwaxi
Transaction date:jun 08, 2016
Transaction date:uw201606080550231094108
Rs 2000
And on jun, 2016 it has been cancelled with marked as fraud

I have spent hours and hours throughout 2 months to win a cash of 2000 and more and it means a lot to me, i don't have done any fraud it's my hard work winning leagues and matches please don't do this don't take away my hard work rs 2000 is a big money for me please help and return my hardly earned money its a request kindly look after it

Nov 4, 2016

Complaint marked as Resolved

Verified Support

Jun 13, 2016

Dream11 Fantasy Customer Care's response Hi, winnings get cancelled in case our team detects some fraudulent activity in a gamer's account. We want genuine gamers to play with us on Dream11. You can reach out to our customer success team by accessing this link: https://fantasycricket.dream11.com/in/contactus

View replies

H

harsh@jaiswal

from Kolkata, West Bengal

Jun 10, 2016

please help

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

I have uploaded my bank details on 29/5/16 and today it is 4/6/16.. Still there is no update on my bank account verification system.. It is written it takes 5 days only but it has already take 7 days till now..??? It is really been frustating for me as no reply from them is there...In the option of contact us.. I have sent messages but no replies are there.. Their is even no helpline number and it is thus being frustrating..

View replies

S

sai kumar reddy n

from Hyderabad, Telangana

Jun 24, 2016

hey, i got verification link to my mail.but when i click on that verification link, the new tab is opened and i showing no results found.o, there is problem with my account verification.please help me,

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi all,
Dont play with these guys. When you win some amount they will just nullify them for no reason and when you mail them would keep repeating the same non sense which won't even make any sense.
After that they even cross their limit, they stop replying irrespective of what you do. They just want to eat up your money for no reason.
My id is "[protected]@gmail.com"
They nullified my 1193 amount for no reason, saying i did something fraud, but when i asked them they stopped replying and are not even ready to return my amount. I just hate you guys. You are big time cheaters.
Believe me and don't play with them. There are various other sited for playing
Thanks
[protected]@gmail.com

Dec 25, 2016

Complaint marked as Resolved

Verified Support

Jun 07, 2016

Dream11 Fantasy Customer Care's response Hi Neelam,
We have sent you an email with the precise explanation for the cancellation of your withdrawal and deduction of the amount received from referral of fake accounts and joining leagues with such accounts on Dream11.
We're sure our latest email will help you understand what activities need to be avoided and thus earn your winnings and withdrawals in a hassle free way in the future.

Always at your service.
Dream11 Team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

Website: fantasycricket.dream11.com

I join the dream 11, this month and complete the all verification process regarding, pan and bank account profe.am playing very honestly and referring only genuine members.but suddenly they suspended my account without any reason. I am having some money in the account .i mailed the help desk team 5 times and the help desk officer [protected]@dream11.com 4 times but no reply from there side.if I there is any problem from my side am ready to rectify it but at least intimate the person regarding suspending the account.i read the company referring policies and I am following those very closely.if there is any mistake from my side am ready to rectify it.

Dream 11 mail [protected]@gmail.com
Team name-Rana ji Gharaunda walay.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 711302

Website: fantasycricket.dream11.com

Hi,

I have played a private league with my friend and won 840 rs cash. As i wanted to win the match, thats why my friend made his team weaker and i won the league. Now when i tried to withdraw the money dream11, cancelled and nullified my withdrawl. They mentioned like i have played with an inferior team. How they could say which team is superior and which one is inferior. I am playing with my friend in a friendly and private league. So its up to him and me. We played with our winning amount and not by dream11's cash bonus. So why you have cancelled my withdrawal amount without any notice. This is entire unfair.In what basis they have deducted 716 rs and just gave 124 rs in my dream11 wallet. I want my money back.

+1 photos

Nov 7, 2016

Complaint marked as Resolved

Verified Support

May 25, 2016

Dream11 Fantasy Customer Care's response Hi Soham,

We checked in our systems and came across the fact that your withdrawal got nullified because it is not allowed for one gamer to create multiple accounts on Dream11.
Also, you cannot create a private league with the cash bonus. Moreover, the team created in your referred account "[protected]@outlook.com" has only 13 points and your team has received 183 points, and this falls under league fraud category.

Kindly play with your winnings and with your own (single) account.

Regards,
Dream11 Team

View replies

M

Mayank Chouksey

from Indore, Madhya Pradesh

Dec 21, 2016

My withdrawn cancelled mera withdrawn kyu cancleed kiya

Email id- [protected]@gmail.com

Team name- mcmayank

Withdrawn pending 400rs

S

sayyex

from Delhi, Delhi

Nov 14, 2017

sam i refer my frien and bal deducted fake h dream 11 koi mt khelo

N

nighasan

from Lucknow, Uttar Pradesh

Apr 27, 2018

My money did not even reach the bank and dream did not return to dream 11 withdraw fail

Email id- [protected]@gmail.com

Team name- nighasan

Withdrawn pending 200rs

Withdrawal of money - Comment #3080622 - Image #0

S

Suha ozil

from Bengaluru, Karnataka

Jul 1, 2018

Dear sir,
I want to remove PAN card, Bank account and deactivate Dream 11 account. Please do it as soon as possible. I'll wait for your reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400013

Website: fantasycricket.dream11.com

Hi there,
This is Harsimran from panchkula. I have a complaint regarding the website dream11 where i was a frequent visitor. Played many times and also earned winnings. It was going smoothly until yesterday when amount of INR 2800 from my withdrawal of INR 4000 was nullified by these guys. I need answer so as to why it has been done?? Where is my money?? I am just getting those copy paste mails. Till now no appropriate answer has been sent and nothing about nullifying money is mentioned in their terms and conditions. It is not a small amount for me. I can go to any extent to get my hard earned money back. Hope to see a revert on this asap.

Thanks.

+1 photos

View replies

R

royanil

from Surat, Gujarat

May 21, 2016

how to slove this problem reply me...

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines