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dream11.com
2.4
Updated: Apr 19, 2025
Complaints 2772
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1244
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A
ammalik1995
from Tsrar Sharif, Jammu and Kashmir
Oct 25, 2016
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Address: Mumbai City, Maharashtra, 400013
Website: Dream11.com

Hello sir/mam. My dream11 account is. Malik16031995 @gmail.com. My name is amit malik. I played on dream 11on 19 october on india vs newzeland match joined by 115 rupees and won 300 rupees after won this money cash withdraw by me but they cancelled it and held the money of 300 and also held 100 rupees referral bonus from my dream 11 account. So i requested u please solve my problem and refrain my account of dream11
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    A
    ashishk734
    from Gurgaon, Haryana
    Oct 19, 2016
    Resolved
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    Address: New Delhi, Delhi

    Dear sir
    i played games on dream11 (it is a site on which u can play and win real money on live matches of cricket) and i won money but when i tryed to withdraw the money( a sum of 300 rs 250 rs) and after that money is not credited until 5 days know they are saying that u have violated our fairplay violation so sir please look at this matter please )
    Oct 19, 2016
    Complaint marked as Resolved 
    my email id : [email protected]
    Oct 19, 2016
    Updated by ashishk734     my mobile no [protected]
    Oct 19, 2016
    Updated by ashishk734     sir please issue your phone no
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      P
      Prashant Suryawanshi
      from Morjim, Goa
      Oct 15, 2016
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      Address: Mumbai City, Maharashtra, 411001
      Website: Dream11.ccom

      Sir I keep on winning like around 200-500₹ every week..but last week I won 5000₹ on eng vs Bangladesh match I withdrew 4500₹ of it but suddenly it come up with some fairplay violation and cut ₹3850 from my account..and now they are not even replying my mail's ..i[censored] have any such conditions u should have informed us and cut money when I won small amounts how come such a thing come up suddenly when I won 5000₹ are you trying to act smart ?
      View replies
      Yes, they are cheaters. They will say as fair play violation. We are playing according to their system. Their system is wrong. What shall we do. There are cheaters and fraud..
      Reply
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        A
        avish sanghvi
        from Bhopal, Madhya Pradesh
        Sep 26, 2016
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        Address: Mumbai City, Maharashtra
        Website: www.dream11.com

        Dear sir
        I played games on dream11 (It is a site on which u can play and win real money on live matches of cricket) and i won money but when i tryed to withdraw the money (A sum of 2500 rs) and after that money is not credited until 10 days know they are saying that u have violated our fairplay violation so sir plz look at this matter plz
        Thankyou
        Yours truly
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          A
          Ak Howara
          from Gurgaon, Haryana
          Sep 5, 2016
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          Address: New Delhi, Delhi, 110046
          Website: Dream11

          Team name kadarsh11 transactional id uw201609031733124529259 the amount of 200 is not credit yet plz do something otherwise i will go to consumer court and cyber police and i will close your whole site. Dream11 are playing with the emotion and money of public and you have to pay for your this foolish act. Your site has a good reputation and you must mantain it you should refund money or do real time transaction.
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            A
            Ashok beniwal
            Sep 2, 2016
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            Address: Fatehabad, Haryana, 125053
            Website: dream11

            Sir dream11 main maine koi fraud nahu kiya fir bhi mera saara balance deduct kar liya mere account main total 494 balance tha 250 legaue won ke the 244 refer ke the aur mera account dream maine pahle bhi 300 rs deduct kar diya tha but ab maine koi bhi fraud nahi kiya dost ko refer kiya aur uske mobile m account verify kiya fir bhi mera balance deduct kar diya sir please refund my balance
            Sep 2, 2016
            Complaint marked as Resolved 
            Email id:[email protected]
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              J
              jayanth7475
              Jul 20, 2016
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              Address: Mumbai City, Maharashtra, 400013
              Website: www.dream11.com

              Dream11 says that i have done fraud in referring i can show dat i done the referral exactly without fraud nd they detected my money please help me nd reactivate my account...
              Tramsaction id:ww[protected]
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                J
                Jagdish Kargeti
                from Dehra Dun, Uttarakhand
                Jul 17, 2016
                Resolved
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                Resolved

                Address: Nainital, Uttarakhand, 263139
                Website: www.dream11.com

                Hey.. I am confused in verifying bank in dream11.. It shows that i can give bank statement, passbook statement or cheque statement.. I want to know that if i upload a picture of my cheque book of front in which my name and bank details are written. Is it sufficient or anything more needed..? Kindly give your valuable response as soon as possible.. I am waiting for it
                Nov 7, 2016
                Complaint marked as Resolved 
                Verified Support
                Jul 18, 2016
                Dream11 Fantasy Customer Care's response                 Hey, kindly upload the bank statement or a passbook or the cheque book which includes the Name of the account holder (Matching the PAN card name), Bank account Number & IFSC code/BRANCH Name for the bank account proof so that we can immediately begin the verification of your Dream11 account. For more information, you can get in touch with our Customer Success team at https://fantasycricket.dream11.com/in/contactus
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                  S
                  Siva Sankar Naidu
                  from Bengaluru, Karnataka
                  Jul 13, 2016
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                  Address: Mumbai City, Maharashtra, 400013
                  Website: www.dream11.in

                  Hi sir/madam
                  I am won the 400 rupees amount to fantasy cricket league, i am not geetting amount to my account because i am using same ip addres join the league same ip address you won the amount, i am staying in pain guest me and my friend using wifi in pg join the league with same ip address. So cancel the with draw amount fraud game ur playing, please take the complaint refund my amount.
                  My transtacticon id:uw201606201054062944242
                  Jul 17, 2016
                  Complaint marked as Resolved 
                  Mail:[email protected] Mob:8050826813
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                    J
                    jasonraj36
                    from Shimoga, Karnataka
                    Jul 14, 2016
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                    Address: 560068

                    Hi me and friend living in same room. So we are playing dream11 with same ip address. Cant we play n use same ip? One game me my friend joined same league and i won. But dream11 people saying that unfair amount.
                    Ven i won some others leagues 300 with fair amount. So they are taken my total amount unfair 300 money (Dream11 saying) and fair money 300. So totally i lost 600. Cant we play together? We are living 4 people in a room and using same wifi. So, rectfy my problem and sort as soon as possible, given my money 600 back.
                    My mail id: rajkumar. [protected]@gmail.com

                    My transaction id: uw201606090427463513478
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                      J
                      Jasonraj
                      from Shimoga, Karnataka
                      Jul 7, 2016
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                      Resolved

                      Address: 560068
                      Website: fantasycricket.dream11.com/in

                      Hi, my account deactivated without any intimation. If im loging to that account its showing your account is deactivated. I won 300rs submit req docs and verified success.. Even i won money with fair but they deactivated my account after verification success of next day. We 3 people living same house cant use same ip address.
                      Pls activate my account and give my money back i won fairly. Its too bad on dream11...

                      My dream11 id: u. [protected]@gmail.com
                      Nov 4, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 11, 2016
                      Dream11 Fantasy Customer Care's response                       Hi, your account has been activated on Dream11. We request you not to create multiple accounts, else your account will be blocked. We want only genuine gamers to play on Dream11 and any fraudulent activities detected may lead to your account being deactivated. For more information on what's not allowed on Dream11, please refer to 'Dream11 Don'ts' in our FAQs https://fantasycricket.dream11.com/in/frequently-asked-questions
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                        V
                        vikashbaba
                        Jun 23, 2016
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                        Address: Khordha, Odisha, 751019
                        Website: www.dream11.com

                        I m an engineering student as perhaps most of my friends have playing this game i have seen a lot of problem in this sites we have a large evidence for fraud case with proof as given by your sites. A last chance i m giving u plz shut down otherwise make sites without paying money. Dnt understimed the words. I my prence 40 cllgs of engg frds here in bput, odisha.
                        Thank you
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                          G
                          Gigil Sebastian
                          from Gurgaon, Haryana
                          Jun 23, 2016
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                          Address: Mumbai City, Maharashtra, 400013
                          Website: www.dream11.com

                          Dear team,

                          Please be informed that my account with dream 11 has been deactivated without paying me the winning amount of 1400/-. I have sent the mail to help desk before 2 days, but not got any respond nor solutions.. This is not a way to deactivate the account. They should intimate before if they required any details. Need your kind attention get this resolved asap.

                          My account details is gigil. [protected]@gmail.com
                          Jun 23, 2016
                          Updated by Gigil Sebastian                           Dear Team,

                          Please be informed that my account with Dream 11 has been deactivated without paying me the winning amount of 1400/-. I have sent the mail to Help desk before 2 days, but not got any respond nor solutions.. This is not the way t deactivate the account.. It would have been intimated to us, in case a problem. Need your kind attention get this resolved ASAP.

                          My account details is gigil.[protected]@gmail.com
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                            M
                            munna baby
                            from Nellore, Andhra Pradesh
                            Jun 22, 2016
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                            Address: Mumbai City, Maharashtra
                            Website: www.dream11.com

                            I have received a mail that the money is initiated into my account number on[protected] at 12.38 pm through neft. Still no money is credited.
                            Please check it. My account number is [protected].
                            Client reference number is:160610922301130091543581172635
                            Bank ref number is:n[protected]
                            Payment details:alhpy9526b
                            Ifsc code:andb0000420
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              J
                              Jason Reacher
                              from Vijayawada, Andhra Pradesh
                              Jun 21, 2016
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                              Resolved

                              Address: Guntur, Andhra Pradesh, 522202
                              Website: fantasycricket.dream11.com/in

                              My account has been deactivated and i have sent a mail to you, if it is because of creating multiple accounts from the same ip, i would like to let you know that i have two more brothers with me and they use the same system that i am using right now, so it is their account, you have to be sure before deactivating accounts, i request you to reactivate my account

                              Mail id : [protected]@gmail.com
                              Nov 12, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 23, 2016
                              Dream11 Fantasy Customer Care's response                               Hi, thank you for writing to us. We have rectified the issue. Your account should be active now :) Do get in touch with us on https://fantasycricket.dream11.com/in/contactus in case of any further queries/issues.
                              View replies
                              Please reactivate my account as I didn't create multiple account. So I request to reactivate my account.

                              Mail id: [protected]@gmail.com
                              Reply
                              Sir,
                              My Dream11 Account is Suspended. Please Reactivate My Account. I have sent you mail four times for reactivation of my account on your E-mail [protected]@dream11.com but my account is not yet activated. Please help & Reactivate My Account

                              Mail id: [protected]@gmail.com
                              Reply
                              Sir,
                              My account is suspended . I have only one account on my device, you can check details for sure.
                              I dont make any suspecious activity with dream 11 .
                              I followed your all terms and conditions
                              But still my account get suspended.
                              Im requested you to reactivate my dream 11 account ...
                              Im eargly waiting for your reply...
                              .
                              My mail id :- [protected]@gmail.com
                              Reply
                              my account has been deactivated plz help plz email [protected]@gmail.com
                              Reply
                              I play fair game not create any violence in dream 11 please restart my dream 11 account suspension
                              Email id: [protected]@yahoo.in
                              Reply
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                                G
                                gopal11
                                from Coimbatore, Tamil Nadu
                                Jun 12, 2016
                                Resolved
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                                Resolved

                                Address: Coimbatore, Tamil Nadu, 641021
                                Website: fantasycricket.dream11.com/in/?_ga=1.192813795.897236541.1464081410

                                My account has been deactivate.
                                But I don't know why they did it.
                                I just log off and log in today they told your account has been deactivated.
                                I not verified with bank and pan.
                                But I have my winning amount as 680.
                                I'm use it near by 1 month.
                                I want my dream11 account to be activated again as soon plz.
                                I planed with this money many.
                                Thanks

                                My email id is : gopal.[protected]@hotmail.com
                                Phone number is : [protected]
                                Nov 6, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 15, 2016
                                Dream11 Fantasy Customer Care's response                                 Hi, verification of your PAN card and bank details is an important step in ensuring we have only genuine gamers playing with us on Dream11. Kindly visit https://fantasycricket.dream11.com/in/contactus for further queries or simply reply to the email that has been sent to you. Our compliance team will look into it.
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                                  H
                                  harsh@jaiswal
                                  from Kolkata, West Bengal
                                  Jun 10, 2016
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                                  Resolved

                                  Address: Kolkata, West Bengal, 712222
                                  Website: mumbai

                                  My dream11 account is fully verified with pan card and bank account
                                  My team name is harshwaxi
                                  Transaction date:jun 08, 2016
                                  Transaction date:uw201606080550231094108
                                  Rs 2000
                                  And on jun, 2016 it has been cancelled with marked as fraud

                                  I have spent hours and hours throughout 2 months to win a cash of 2000 and more and it means a lot to me, i don't have done any fraud it's my hard work winning leagues and matches please don't do this don't take away my hard work rs 2000 is a big money for me please help and return my hardly earned money its a request kindly look after it
                                  Nov 4, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jun 13, 2016
                                  Dream11 Fantasy Customer Care's response                                   Hi, winnings get cancelled in case our team detects some fraudulent activity in a gamer's account. We want genuine gamers to play with us on Dream11. You can reach out to our customer success team by accessing this link: https://fantasycricket.dream11.com/in/contactus
                                  View replies
                                  please help
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                                    M
                                    muks2203
                                    from Delhi, Delhi
                                    Jun 4, 2016
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                                    Address: Mumbai City, Maharashtra, 400013

                                    I have uploaded my bank details on 29/5/16 and today it is 4/6/16.. Still there is no update on my bank account verification system.. It is written it takes 5 days only but it has already take 7 days till now..??? It is really been frustating for me as no reply from them is there...In the option of contact us.. I have sent messages but no replies are there.. Their is even no helpline number and it is thus being frustrating..
                                    View replies
                                    hey, i got verification link to my mail.but when i click on that verification link, the new tab is opened and i showing no results found.o, there is problem with my account verification.please help me,
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                                      G
                                      greatsdf
                                      from Mumbai, Maharashtra
                                      Jun 3, 2016
                                      Resolved
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                                      Resolved

                                      Hi all,
                                      Dont play with these guys. When you win some amount they will just nullify them for no reason and when you mail them would keep repeating the same non sense which won't even make any sense.
                                      After that they even cross their limit, they stop replying irrespective of what you do. They just want to eat up your money for no reason.
                                      My id is "[protected]@gmail.com"
                                      They nullified my 1193 amount for no reason, saying i did something fraud, but when i asked them they stopped replying and are not even ready to return my amount. I just hate you guys. You are big time cheaters.
                                      Believe me and don't play with them. There are various other sited for playing
                                      Thanks
                                      [protected]@gmail.com
                                      Dec 25, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jun 07, 2016
                                      Dream11 Fantasy Customer Care's response                                       Hi Neelam,
                                      We have sent you an email with the precise explanation for the cancellation of your withdrawal and deduction of the amount received from referral of fake accounts and joining leagues with such accounts on Dream11.
                                      We're sure our latest email will help you understand what activities need to be avoided and thus earn your winnings and withdrawals in a hassle free way in the future.

                                      Always at your service.
                                      Dream11 Team.
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                                        K
                                        Kuldeepsingh882
                                        from Mumbai, Maharashtra
                                        May 29, 2016
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                                        Address: Mumbai City, Maharashtra, 400013
                                        Website: fantasycricket.dream11.com

                                        I join the dream 11, this month and complete the all verification process regarding, pan and bank account profe.am playing very honestly and referring only genuine members.but suddenly they suspended my account without any reason. I am having some money in the account .i mailed the help desk team 5 times and the help desk officer [protected]@dream11.com 4 times but no reply from there side.if I there is any problem from my side am ready to rectify it but at least intimate the person regarding suspending the account.i read the company referring policies and I am following those very closely.if there is any mistake from my side am ready to rectify it.

                                        Dream 11 mail [protected]@gmail.com
                                        Team name-Rana ji Gharaunda walay.
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