[Resolved] Dream11 Fantasy — about assigning the same team as mine in 2 team contest, where the winning will shared and i lose 750 rs entry fee for a dead contest

Neharu T G Naik

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	Dream 11

This is neharu t g e-mail [protected]@gmail.com

With regards to zimbabwe vs pakistan 5th odi, which in progress now, you have assigned the same team as mine in the 2 people contest, so there is no contest at all in that case, so i will loose my entry fee by 750 rs which is unfair since there is no compitative contest at all, hope you consider this and reimburse the total entry fee, if there is no opposite team with a change in its team than the opposite team then why should we play in dream 11?

Hope you serve the justice

Was this information helpful?

No (0)

Yes (0)

Jul 23, 2018

Complaint marked as Resolved

They apologized for the rare mistake and they have refunded 750 Rs which they took as entry fee, they they say it is a rare instant in 2 people both teams cannot be same if it's same they are saying they will refund full entry fee which they didn't do till I raised a complaint now they have resolved it Please look at the below email from dream 11 Thanks for writing to us. In the case of a 2-member contest, the entire amount is refunded to both users if their teams were the same, including the Captain and Vice-captain. In your case, we have refunded you the remaining balance of the amount of Rs.750 on your Dream11 account. However, this is possible post winning declaration of the match. We appreciate your understanding and patience in this rare instance. Feel free to contact us in case of any query. Always at your service, Team Dream11 Dream11 welcomes MS Dhoni as its brand ambassador Email from [email protected] Thanks

Dream11 Fantasy customer support has been notified about the posted complaint.

Jul 23, 2018

Updated by Neharu T G Naik Contest of 2 people with entry fee 5750, winnings will be 10000, but dream 11 assigned same team as mine not even a single change and divided the winning as we share the winning, and I got 5000, where 750 is the loss for me where there was no contest at all because of the same 2 team.

So this is fair violation from dream 11, I want my 750:Rs refunded by dream 11