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[Resolved]  Dream11 Fantasy — Bank account verification delay

I have submitted all documents but the bank account verification is still kept under review. Pan, mobile number and email are verified.
Due to bank account not being verified, i am not able to withdraw winnings.
If there is an issue let me know so I can give details or else verify and let me withdraw winnings.

I have attached photos of the issue and my id.
Bank account verification delay
Bank account verification delay
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Complaint marked as Resolved Oct 8, 2020
I need to update details correctly which I will do. Thanks

Complaint Status


[Oct 06, 2020] Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Dream11 Fantasy Customer Care's response Oct 07, 2020 Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

I had submitted PAN details for verification. However, some information was eorrorneously mistyped and the verification could not be done and a e-mail received from DREAM 11 to correct the details.

However, when I am trying to correct the details the following message is appearing on screen:
1. Without uploading PAN copy: Please upload the PAN.
2. After uploading PAN : PAN ALREADY TAKEN.

Request to do the needful at the earliest.

Sir,
I am playing dream 11 game (Id: SHIVAM8SINGH), but after winning the amount i can't withdraw money to my bank account. When i try to withdraw money its showing, verify your account to be eligible to withdraw. I provide all data that they are asking for to verification, but its still showing "your bank details are under review". I submitted the proof before 10 hrs. Still its showing the same. So i want the correct reason for non verification of my account.
Please take immediate action for this,
Thank you

I had submitted PAN details for verification. However, some information was eorrorneously mistyped and the verification could not be done and a e-mail received from DREAM 11 to correct the details.

However, when I am trying to correct the details the following message is appearing on screen:
1. Without uploading PAN copy: Please upload the PAN.
2. After uploading PAN : PAN ALREADY TAKEN.

Request to do the needful at the earliest.

Reply
DANDA BALA SWAMI
15 Nov 2020

Sir,
I am playing dream 11 game (Id:-DANDEBAAMIGOS), but after winning the amount i can't withdraw money to my bank account. When i try to withdraw money its showing, verify your account to be eligible to withdraw. I provide all data that they are asking for to verification, but its still showing "your bank details are under review". I submitted the proof before 10 hrs. Still its showing the same. So i want the correct reason for non verification of my account.
Please take immediate action for this,
Thank you

Reply

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