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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 43

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H
Henry Princely
Oct 18, 2020
Resolved
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Website: dream11.com

I created a team for the game Getafe vs Barcelona and I was making my last changes after that got message that deadline has gone, but to my surprise my team was not there, though I joined the contest and the amount was deducted from my account as well, how can this be ?
Need a clarifiaction.
Oct 18, 2020
Complaint marked as Resolved 
They renewed my team position back
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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    Suresh.H.P Reddy
    Oct 17, 2020
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    I have been playing dream11 for about 15 days but the app has an worst feature, i had the winnings of about Rs52 but they had been deducted this due to fairplay violation even though i hadnt made any violation
    Aug 7, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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      R
      Ram Movies Collection
      Oct 17, 2020
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      Address: V.P.O HARIPUR, VIA ADAMPUR

      Mene kal 16/10/2020 ko 8 team banai thi jiske 430 Rs aane chiye the magar mujhe 320 Rs hi mile.kya aap fraud kar rahe ho ?
      I am sending you attachment
      please see attachment
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        N
        Nics malviya
        Oct 17, 2020
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        Address: Unit No.1802, 18th Floor, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel, Mumbai 400013

        Hello sir,
        I m user of dream11 fantasy apk and I regret to in form u that in my account THE BOSS ON DUTY I have a offer that,
        Earn up to ₹200* for inviting your cricket-crazy friend to Dream11 before 22nd October, 11:59 PM.
        Get 50% off with your Dream11 IPL Discount Pass worth ₹100, when they play their first Cash Contest.
        But unfortunately dream11 management not credited disscount pass worth 100 in my account
        Aug 14, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2020
        Dream11 Fantasy Customer Care's response
        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          athul1193
          Oct 16, 2020
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          Address: Mumbai
          Website: www.dream11.com/leagues

          I won a private contest in the last delhi vs rajastan match . In the very next day dream 11 send me an unusual mail and took all my winnings amount from my account telling that it is against fair play. They claimed that cash bonus is converted. But we all know that cash bonus amount is not allowed in dream 11 for private contest. Then why they send such a mail and took all winnings. It is pathetic. I dont know the other person and dont know anything about him. I just joined the contest appeared in private section. And with my luck i won that contest. After match I realised that his captain did n’t play that match . Is it the reason? Some times he may forgotton to change the team before match. But what was my mistake??? Im still confused
          Aug 13, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2020
          Dream11 Fantasy Customer Care's response
          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
          But under which section i have to submit ?? I already done this under withdraw option
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            M
            Manu1369
            Oct 16, 2020
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            I had joined 3 contest in Afgan ODD match ( the teams are BD & MAK) on 16/10/2020 at 10:00am . But the match abondoned in the middle without any result .?
            Aug 7, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Hey, the BD vs MAK match had started 15 minutes before the actual deadline. Hence, we abandoned all contests for this match and processed refunds of the entry fees for the same.
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              गणेश मैड
              Oct 16, 2020
              Resolved
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              Your team has Ababdoned my Match BD VS MAK BUT FIRST TIME I GOT NEARLY RANK OF MATCH BD VS MAK HERE THIS MATCH IS LIVE
              Aug 7, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
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                P
                pkprabhat2
                Oct 16, 2020
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                I have invited my friend to play dream 11through my refferal code. he has enter refferal code and has joined many cash contest but my dream 11 Account is not yet credited by bonus amount even if amount is showing in “earn through friends” section.
                Please note that for above process my and my friend's phone number and email I'd have already been verified on dream 11 respectively.

                Please look in to this matter and try to credit my account by cash bonus earn through friend as soon as possible
                Sep 3, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2020
                Dream11 Fantasy Customer Care's response
                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                  A
                  Agarwa616PQ
                  Oct 16, 2020
                  Resolved
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                  Address: 1901-A Naman Midtown, SB Marg, Elphinstone (W), Near Indiabulls Finance Centre, Mumbai, Maharashtra 400013

                  I have two accounts of dream 11. I want to delete one of them.in both the accounts i have my winnings. But in first one the amount is less than 200 and in the 2nd one i have more than 200, but i cant withdraw my winnings because my pan details are verified with the first account and i am not able to access my winnings from the 2nd account. I tried a lot to unlink my pan details from the first account but there is no help desk or customer care number. You people have more than 4 crores of customer and lots of people are facing a lot of problem like me. There is no way to transfer money of 1st a/c to 2nd a/c.. There is no way to unlinking the pan details.. There is no way to delete the account. I want my problem to be resolve within 24hrs.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2020
                  Dream11 Fantasy Customer Care's response
                  Hey, handling multiple accounts by a single user is FairPlay violation. Hence, transferring balance to another is not possible. For any further queries kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom.
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                    A
                    Abheendra Sibu
                    Oct 16, 2020
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                    I tried jojning a contest on dream11 on 16 october 2020 and the money was debited but the contest is not joined. I have the transaction details and transaction id with me. kindly look into this matter at the earliest
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      Prabal Gautam
                      Oct 16, 2020
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                      I won rs 60 and rs 20 from the match yesterday and I haven't yet received my money yet and it's almost 24 hours.what should I do now ? Should I stop playing this anymore if I will face such inconvenience? expected a fast reply.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2020
                      Dream11 Fantasy Customer Care's response
                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                        B
                        Black Eyes
                        Oct 16, 2020
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                        आज मेरे द्वारा dream 11 का kings 11 पंजाब और RCB वाले match का 29 rs contest जोइन किया, जिसमे मैच के दोरान मेने Contest की जोइनींग टीम की लिस्ट ड्रीम 11 ऐप्प से डाउनलोड करी, जब मैच समाप्त हुआ उसमे contest की ranking के हिसाब से 5 लाख का प्राइस money जिसे दिया गया Shahid Rahul T2
                        इससे related कोई टीम वह लिस्ट मे नही है जो मेरे द्वारा contest मै डाउनलोड करी गई, ड्रीम 11 मे जो प्लेयर के point अच्छे होते हैं मैच के खतम होने के पुर्व ड्रीम 11 द्वारा खुद की फर्जी टीम अलग अलग नामो से उन contest मै जोइन होती है जिससे contest का pura money ड्रीम 11 के पास ही जाता है जो की फ़ेयर प्ले policy के विरूध 420 है जिसकी लिस्ट मेरे द्वारा संलग्न है
                        [protected]@gmail.com
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2020
                        Dream11 Fantasy Customer Care's response
                        Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
                        Now due to personal experiences, I am beginning to feel that the above stated fact would be true.

                        The person who has posted the above complaint has clearly stated that he had downloaded the list of entries from the Dream 11 App. But these Dream 11 guys have the audacity to shamelessly proclaim that "Hey, Transperancy, Trust & Responsibility are our core values...". They have not commented on the actual complaint with proffered proofs!
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                          Aryan_Dubey_001
                          Oct 15, 2020
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                          I genuinely played this game, it took me a year and 37 levels to reach and earn these 380 rupees. I have not done any cheating. There are a lot of peoples in my house and I gave them this gave by my code so that I can earn. They also played it genuinely, my elder brother has added almost 150 rupees in this game and today he is saying to me that his account is blocked, he was not able to put his team today. Why such types of frauds? I followed every procedure, one of my friends earned 3100 and he used my referral, I have not done any cheating I belong to a lower-middle-class family and there are many peoples in my family and I have given this game to them and they played it on my trust, they added money in there and now you deducted my money and also blocked their id. Please return my money and also unblock all other id's they are my family members we live in the same family sometimes I make teams for them when they are busy, but every one of them added money in this game and played this with geniuses. So it's a kind request that pleases refund my 380 rupees because they mean a lot to me because i am not rich i am playing this game to earn money and help my family which suffered a lot in this pandemic and unblock my family members' account. Hope you understand the concern.
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Oct 15, 2020
                          Updated by Aryan_Dubey_001
                          Sir there are many members and you can clearly check all of them added money, I made their teams sometimes because they are busy in doing some other works and they told me to make their teams. And also since we belong to poor family not every member has his own phone so they wanted make teams in my phone. What's wrong in this? If someone don't have android phones can't play games. My small brother has his jio phone and on that phone he can't install this game. My elder brother whose account is blocked by you guys played every single game from his phone and also added almost 150 rupee to this game and now he is blaming me and wanted me to return his money because I suggested the game to him.I trusted this app other than anyy fantasy cricket app but what you guys did with me is just unfair. I suggested everyone to come on dream11, I always told them that this is nor fraud and everyone wants money from me. Please help sir this is totally unfair, please return my money and please unblock my elder brohter's id please sir please. I have not done anything wrong sir, plz understand sir please.
                          Verified Support
                          Oct 16, 2020
                          Dream11 Fantasy Customer Care's response
                          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                          Oct 17, 2020
                          Updated by Aryan_Dubey_001
                          THANKS FOR THE REPLY SIR. I HAVE NOT DONE ANYTHING WRONG AND NOW I HAVE NOT ENOUGH TO PLAY ALL THE IPL MATCHED AND ALSO MY FAMILY MEMBERS TO WHOM I SHARED THE GAME ARE REGULARLY SCOLDING ME FOR THEIR BAN AND MY MONEY LOSS. HOPE YOU UNDERSTAND THE CONCERN. I WOULD BE VERY THANKFLL TO YOU FOR THIS. STILL HAVE A BELIEF IN YOU GUYS, BELIEF IN DREAM 11. PLEASE HELP SIR.
                          Oct 18, 2020
                          Updated by Aryan_Dubey_001
                          IM NOT SATISFIED WHAT YOU GUYS GAVE THE REASON I GENUINLY DID NOT VIOLATED AS I MENTIONED MY FAMILY IS NOT RICH THAT'S WHY EVERYONE CAN'T AFFORD A SMARTPHONE I HELPED SOME OF MY BROTHERS AND SISTERS BY MAKING THEIR TEAMS IN MY PHONE. EVERY MEMBER WHOM I INVITED PLAYED AND INVESTED IN THE GAME AND ONE OF MY FRIEND EARNED 3100 FROM DREAM11, I AM NOT A CHEATER YOU GUYS ARE CHEATER AND ROBBING MY MONEY. PLZ RETURN MY MONEY, I'LL NOT STOP TILL THEN. REFUND MY MONEY AND UNBLOCK ALL MY ACCOUNTS.
                          Oct 19, 2020
                          Updated by Aryan_Dubey_001
                          Why are you guys not replying anything? Give me the proof that I violated fair play.
                          Oct 21, 2020
                          Updated by Aryan_Dubey_001
                          Hey reply anything, i did what you guys told me to do, now please release my money, I have uploaded the pan details.
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                            T
                            Tannii
                            Oct 15, 2020
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                            Resolved

                            I have already made my dream 11 team.When it get announced the line up I try to change the player who is not playing, due to error in site it not getting opened.Tge site start working when match started and I have one player who is not playing.S Gowatham is the player who is not the team.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              Jithu R Nath
                              Oct 15, 2020
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                              Resolved

                              Address: K.j house nellimoodu murukkumpuzha p.o

                              I was in the winning zone .the minimum winning amount is 50 in mega contest but I got only 15 rupees .this is pure cheating I need my money back
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Hey, in case of a tie, the prize money for the winner's position and the immediate next winning position will be aggregated and shared equally among the tied winners. For any further queries kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom.
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                                S
                                Oct 14, 2020
                                Resolved
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                                Resolved

                                Dear sir
                                I have facing issue of pan card verification.when I submit pancard image and pan card no. It show already taken but verification has been not done
                                Please look into this matter and please verify my account
                                Find here attached copy of pan card and screenshot of issue
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Oct 14, 2020
                                Updated by [email protected]
                                Dear sir
                                I have facing issue of pan card verification.when I submit pancard image and pan card no. It show already taken but verification has been not done
                                Please look into this matter and please verify my account
                                Find here attached copy of pan card and screenshot of issue
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  Tuhin Patra
                                  Oct 13, 2020
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                                  Resolved

                                  I am unable to verify my PAN card on Dream 11 as it says that it has already been taken. But I’ve never created any other account. They are now saying that they cannot help me in this issue. Please intervene as someone has impersonated my PAN and Dream 11 isn’t helping.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                  Tuhin Patra's [Complaint's author] reply, Oct 14, 2020
                                  Dear Team,

                                  I have already contacted your customer support team. They are saying that they will not be able to help me regarding this. My email Id is [email protected]. I have contacted your helpdesk through that ID.
                                  Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                                  Tuhin Patra's [Complaint's author] reply, Oct 16, 2020
                                  It’s 2201436
                                  Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
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                                    Lone suhail
                                    Oct 13, 2020
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                                    Resolved

                                    Address: Jammu and Kashmir

                                    I have withdraw a cash of Rs 300 on 11 October 2020, but still the amount can't credited into my account .why
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                      Dbz Nikhil Chaubey
                                      Oct 13, 2020
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                                      Resolved

                                      I withdrew 200rs on 9th October and today is 13th October (transaction I'd: UW2020101002581697514636) and my payment status is not processed and money is also not credited in my account. Please solve my issue as soon as possible.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                        Rahulpppppiii
                                        Oct 13, 2020
                                        Resolved
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                                        Resolved

                                        Address: Ravi colony Gali no.2 sehatpur faridabad

                                        My withdrew pending please fast withdrew my amount credited my account fast

                                        Register no. [protected]
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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