[Resolved]  Dream11 Fantasy — cash amount not applied in my dream11 account

I tried to add cash in my dream11 account via amazon pay. The money was deducted from my amazon pay account but was never added to my dream11 account. I realized an email from amazon confirming that, the tranx was successful below mentioned is the confirmation receipt that i received from amazon. I understand that rs35 is not a big amount but it is about principles and i can sue you for this inconvenience.

Date: friday, 18 october, 2019 5:42:37 am ist
Seller: dream11
Amazon pay transaction id: p[protected]
Dream11 id: dd2019101800115727308457
Status: successful
Transaction amount: rs.35.00
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Nov 19, 2019
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2019
Dream11 Fantasy Customer Care's response
Hey, We don't want our users to feel this way. Please write to us from d11.co.in/Deposit so that we can get this checked for you.
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