[Resolved] Dream11 Fantasy — contest joined but it is not showing on dream 11 app & I lost my money too

Jigarert

from Mumbai, Maharashtra

Address:

400092

Dear,

On 13th Apr I joined 1 cash contest for the match between KIIP vs RCB with entry fees of Rs. 33. Money got deduct from my bank account but I couldn't see the joined contest. I got email confirmation as well for joining the contest. I have paid money using BHIM UPI. I have enclosed picture of the same. I have also attached copy of Invoice which I received on my email.
Pls. refund me the amount.

Looking forward to hear from you soon.

Thank you.

+2 photos

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May 20, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit bit.ly/D11-HelpCenter and click on the "Contact Us" button at the bottom. We'll be happy to assist you.