[Resolved] Dream11 Fantasy — Dedication of winning balance

Hesamuddin

Address:

Maharajganj

I informed to you that my winning amount is deducted for FairPlay violation.
I informe to you 9792 oscar profile is my friend’s profile he willing to play with me but you deduct my winnings Rs 226 of my profile Regented 11.
Please refund my balance, this is not unfair play because he is my friend, some time he play his game with my mobile because of his mobile issues. I have no knowledge of PAN card is again submitting for him because he wants help but after submitting I read terms and condition.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 12, 2020

Complaint marked as Resolved

Please describe

Dream11 Fantasy customer support has been notified about the posted complaint.

Oct 12, 2020

Updated by Hesamuddin He is not aware when match is started so he lose his winning.

RR vs SRH
October 11, 2020

Oct 12, 2020

Updated by Hesamuddin Please sir refund my winning

Oct 13, 2020

Updated by Hesamuddin Please tell me now how is my complaint resolve please briefly satisfy and what decisions you take send me emails or sms.
How’s complain is solved? Explain?

Verified Support

Oct 13, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.