[Resolved] Dream11 Fantasy — didn't get cash bonus

Roshanrk123

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	www.dream11.com

I saw an offer on dream in which it was mentioned as cash bonus of 4444 on addition of 5555 before 11:59pm on 13th jan. The amount was successfully added by me. But the bonus was not credited by dream 11 as later they seemed to have changed the offer. But i deposited the amount within that time period. So it is requested to add the cash bonus as per the offer. I also sent a mail regarding this to dream 11 but they are not responding to the mail. The account details are as below: roshan. [protected]@gmail.com

I have screenshot of the offer as a proof.

Regards,
Roshan kumar

+2 photos

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Feb 14, 2019

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Dream11 Fantasy Customer Care's response Hey, no need to worry! You should have received a query number after raising a request from our helpdesk. Just share that query number with us so our team can assist you accordingly.

Jan 14, 2019

Updated by Roshanrk123 ref:_00D6F1dBol._5006F229D5j:ref

Jan 14, 2019

Updated by Roshanrk123 1301554

Verified Support

Feb 15, 2019

Dream11 Fantasy Customer Care's response Hey, thanks for sharing your query number. We've highlighted the same to our concerned team. Be assured; they will reach out to you soon.