[Resolved] Dream11 Fantasy — money got deducted from account but not deposited in dream11

10 Reviews
Bengaluru, Karnataka, India
 Nidhi Suresh on Apr 23, 2019
I tried to add money to my dream11 account yesterday and money got deducted twice from my account but not deposited in my dream11
Please try to return back or reply as soon as possible i added 500 to my dream11 account and the transaction was taking too long then money got deducted from account but no deposit in dream11 so i added 500 again and it got deposited now what about the 500 which is deducted from my account but not deposited here please reply

Complaint marked as Resolved May 25, 2019

Complaint Status

[Apr 23, 2019] Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Dream11 Fantasy Customer Care's response, Apr 23, 2019
Hey, we'll surely get your query addressed. Kindly write to us from bit.ly/D11-Deposit and our team will assist you further.
Complaint comments  9 Comments     Updated: Share0Tweet0


I was deposited 7800 Rs in 18th April 2019 but money not showing in my account dream11 account. But money is deducted from my bank account and not added in dream 11 account.

Dream 11 havent proper customer help center. In there help center they are showing us query as they listed. We cant raise our query

I have reached level 120 but i haven't received leveling up bonus when i reached at level 120

kaushaldesai85's reply, Apr 23, 2019
Worst customer support service
Today during RR vs MI match, Number Balls left was displayed incorrectly.

The Expected Balls was 60
The actual Displayed was 59.

I have joined a Rs 100000 (entry fee Rs 15) contest in dream 11 between SOM and KET on 19 April 19 but it is showing that NO CONTEST JOINED

Me leag me fist position par tha me bairstow capton tha our ball 4 baki thi me leag me 6 ponits opar tha jab 4 ball khtam hui to mujhe 2 number ho gya ye to chiting hai
Even after filling all information correct my PAN card not verified yet
Feeroz Mansoor's reply, Apr 16, 2019
Even image is less than 3 MB.
I joined a 1299 contest but it said something went wrong and money was deducted from my account but in joined contest it did not appear will my money refunded
Withdraw my wining money withdraw by dreem11 for 30 hours ago but not received my account
Md RUBEL's reply, Apr 15, 2019
Withdraw by dreem11 5000 rupees 30hours ago but not received my money form my account
Md RUBEL's reply, Apr 15, 2019
Transaction I'd uw2019041314571228940571
Kya dream 11froud Hai
sanju marandi's reply, Apr 15, 2019

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    Dream11 Fantasy - money got deducted from account but not deposited in dream11