Dream11 Fantasy — pan verification request not accepted

Address:

Kolhapur, Maharashtra, 416003

Hello Sir / Madam,
I am a genuine member of Dream11 and am contesting in Dream11 contests since last 2 years. I have verified my mobile number and email id. However my PAN verification request has not been accepted. The message shown is "Seems you've used this PAN on another Account". However I use only one account.

Please resolve my issue.

Thank you.

Account details:

Account Name - [protected]@gmail.com
PAN - BBBPD9142F
Mob - [protected]