[Resolved] Dream11 Fantasy — Refund amount in wallet.

Nithinkool14

from Bengaluru, Karnataka

Website:

fantasycricket.dream11.com/in/leagues

Paid Rs.35.00 to Dream11 com at 8:39 PM. Wallet txn ID:[protected] You’ve successfully deposited Rs.35 into your Dream11 account. High-five! Your Order ID is DD2017042615083510355298 Once the payment was done. A flash msg appeared saying unable to join league or something. Please process back amount via same channel that is paytm.

This is unfair if you can't add me onto league but still deduct amount and keep in your wallet never makes sense.

Also crappy support no response to email.

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Jun 23, 2017

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Dream11 Fantasy Customer Care's response Hey Nithin,
We see that you had deposited Rs. 35 on 26th April 2017 and the amount is available in your Dream11 account as of today. You can join the contest with the amount you have in your Dream11 account for the upcoming matches. If you still face issues, feel free to write to us from our Contact Us page.