Dream11 Fantasy — regarding refund of my deducted amount

Address:

No 368 1st A main road 2nd cross kempegowda layout laggere, Bangalore, Karnataka, 560058

I have deposited dream11 account using my netbanking account, but it was not deposited by showing error message as 'internal server error' and money got debited from my bank account. But it was not deposited to my dream11 account. Till now i have not received any mail or message about refund yet from dream11, my user name is sheroes fighters in dream11 my mail id is [protected]@gmail.com and i ve attached a transaction numbers of debited amount for rupees 49/- and rupees 5750/-.. On 28 april 2019 please kindly refund my amount as soom as possible
Please review the complaint and help me to get back my money...