[Resolved] Dream11 Fantasy — Team was not announced before the match | |
I joined 3 cash contests in Match BRD Vs MAH, Of Sayed Mustaq Ali Trophy on 16/01/2021. I made a team and was waiting for team announcement till last second. But the team was not announced and match started. I was checking for team announcement till last second. Due to this, I did not remove the players who were not playing which also include the captain of my team. As far as I know, Dream11 always anounces the team before the match. So I request you to refund my money for that match. Details are as follows: Match- BRD vs MAH Tournament- Sayed Mustaq Ali Trophy Date- 16/01/2021 Registered Email- [protected]@gmail.com Username- abhi1269 Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Hey, while indicating a player's inclusion in the starting lineup, the information given by Dream11 is based on data received from our reliable sources. So we update the lineup as soon as we get the data from our sources.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
2766
Pending
95
Resolved
1244
1901-A, Naman Midtown, SB Marg, Elphinstone (W), Mumbai, Maharashtra, India - 400013
View all Dream11 Fantasy contact information